Captcha does not update

  • Resolved salvdelg

    (@salvdelg)


    5 years, 2 months ago

    Hi, captcha does not update in my site at every refresh like the demo. Is there something I can do? I’ve already whitelisted the page in WP super cache and tried Health Check to deactivate every other plugin, but still nothing. It updates only when I load the captcha as an image in the browser and refresh there.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    5 years, 2 months ago

    Hi,

    That points to a cache issue. I’ve checked your page and now seems to be refreshing correctly. Did you already applied a solution? If you are still experiencing the problem please open a ticket at https://cfpaypal.dwbooster.com/contact-us to check the case in detail and give you the solution.

    Thank you for using the plugin!

    Thread Starter salvdelg

    (@salvdelg)

    5 years, 2 months ago

    On my side it is still not updating at every refresh of the page. Do you see that it updates? Because browsing in incognito mode, it still gives me this issue.

    Plugin Author codepeople

    (@codepeople)

    5 years, 2 months ago

    Hi,

    The cache seems to be in the CDN used at the website. Please try excluding the captcha image URL in the CDN cache.

    If you need further assistance please post a ticket at https://cfpaypal.dwbooster.com/contact-us to evaluate other solutions.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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