• Resolved domdomdomdom

    (@domdomdomdom)


    Hello,

    Following the purchase of a professional license, the capcha does not appear in our forms, what to do?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,
    It looks like you got the CAPTCHA to appear in the form, and I see that you are using the toggle function to show it when a user interacts with the form, but it appears to be giving the error message “Something went wrong, please try again.”

    I have not come across this issue before, but I believe it might be a conflict with something on your site. Have you tried to disable the ajax on the plugin?
    You appear to have ajax running on your site which may be conflicting with the CAPTCHA’s ajax functions. If you go into the All-In-One CAPTCHA settings, please “Check box to turn off Ajax” and see if the resolves the issue.

    Thread Starter domdomdomdom

    (@domdomdomdom)

    I uncheck Ajax, but still the same.
    Images try to display, then nothing

    The change you made appears to have fixed the issue as the CAPTCHA is working for me now.
    You might be seeing a cached version of the site, if you are using a caching plugin, please attempt to clear your site cache and also your browser cache.

    You can check out your site on another browser to confirm its working.
    If its still not working on your default browser, please let me know which browser you are using.

    Thread Starter domdomdomdom

    (@domdomdomdom)

    Yes it works, thank you

    Glad to hear it, have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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