Title: Captcha Cookies Error Last modified: August 20, 2016 --- # Captcha Cookies Error * [julianmartin10](https://wordpress.org/support/users/julianmartin10/) * (@julianmartin10) * [13 years, 3 months ago](https://wordpress.org/support/topic/captcha-cookies-error/) * Since updating to the current version of wordpress I’ve been getting “Could not read Captcha Cookie.” * [Link Backup](https://dl-web.dropbox.com/get/contact-form-backup-all.txt?w=AACxuECfWexPX4rsZ6EHlAfD7fxQOlq5tO_acSzgzYKHFA) * Please check form 2 * Thanks Viewing 14 replies - 1 through 14 (of 14 total) * [cerulean](https://wordpress.org/support/users/cerulean/) * (@cerulean) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462904) * I’m having this same problem too. Permissions changes haven’t fixed the situation. * Also, reviewed the [“_Why do I get “ERROR: Could not read CAPTCHA cookie.”?” _FAQ](http://www.fastsecurecontactform.com/faq-wordpress-version) and seems like that information may be out of date: * _Alternatively, you can enable the setting on the contact form options page “ Use CAPTCHA without PHP Session”_ * This setting doesn’t appear to be available anymore. * [sebastienpage](https://wordpress.org/support/users/sebastienpage/) * (@sebastienpage) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462937) * Having the same problem here. I believe this started happening with the latest update. I had to disable captcha as it wouldn’t work in Safari and Chrome (would however work fine in Firefox). I also read the FAQs and there was no fix for my problem. * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462939) * The setting “Use CAPTCHA without PHP Session” has been removed because sessions are required now. * Use this help page to troubleshoot this: [http://www.fastsecurecontactform.com/troubleshoot-errors-in-wordpress](http://www.fastsecurecontactform.com/troubleshoot-errors-in-wordpress) * [DeanoDV8](https://wordpress.org/support/users/deanodv8/) * (@deanodv8) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462945) * Has anyone resolved this??? I am having the same kind of errors. Firefox works fine but Chrome and IE are showing errors: * IE: “That CAPTCHA was incorrect.” Chrome: “That CAPTCHA was incorrect.” and “ Could not read CAPTCHA cookie. Try again.” * D * [sebastienpage](https://wordpress.org/support/users/sebastienpage/) * (@sebastienpage) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462946) * Unfortunately I haven’t been able to fix this. I’m just thinking about using a different form plugin altogether. * Thread Starter [julianmartin10](https://wordpress.org/support/users/julianmartin10/) * (@julianmartin10) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462947) * [@deano](https://wordpress.org/support/users/deano/) Still can’t find a fix about this. I thought I was the only one having problems about this. * I already tried disabling all the other plugins but it still won’t work for me. * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462949) * Do you have any cache plugins installed? If you have W3 Total Cache, the database cache and object cache have to be disabled or there will be sessions problems. * [sebastienpage](https://wordpress.org/support/users/sebastienpage/) * (@sebastienpage) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462950) * Yes I have, but now I receive 20-30 spam emails a day 🙁 * Thread Starter [julianmartin10](https://wordpress.org/support/users/julianmartin10/) * (@julianmartin10) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462951) * Same as **sebastienpage**, even though I turn on and update Akismet Spam Check * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462952) * Do you have W3 Total Cache? or any other Cache plugin? * Thread Starter [julianmartin10](https://wordpress.org/support/users/julianmartin10/) * (@julianmartin10) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462953) * Nope don’t have any of that * [sebastienpage](https://wordpress.org/support/users/sebastienpage/) * (@sebastienpage) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462954) * [@mike](https://wordpress.org/support/users/mike/). nginx is what we use for caching. no plugin * [DeanoDV8](https://wordpress.org/support/users/deanodv8/) * (@deanodv8) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462955) * I have W3 Total Cache. Why do you ask? * [Mike Challis](https://wordpress.org/support/users/mikechallis/) * (@mikechallis) * [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462956) * If you have W3 Total Cache, the database cache and object cache have to be disabled. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Captcha Cookies Error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/si-contact-form_dde2be.svg) * [Fast Secure Contact Form](https://wordpress.org/plugins/si-contact-form/) * [Frequently Asked Questions](https://wordpress.org/plugins/si-contact-form/#faq) * [Support Threads](https://wordpress.org/support/plugin/si-contact-form/) * [Active Topics](https://wordpress.org/support/plugin/si-contact-form/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/si-contact-form/unresolved/) * [Reviews](https://wordpress.org/support/plugin/si-contact-form/reviews/) ## Tags * [fast secure contact form](https://wordpress.org/support/topic-tag/fast-secure-contact-form/) * 14 replies * 5 participants * Last reply from: [Mike Challis](https://wordpress.org/support/users/mikechallis/) * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/captcha-cookies-error/#post-3462956) * Status: not resolved