Captcha by BestWebSoft
[resolved] Captcha Appears to Install Successfully But Doesn't Install (4 posts)

  1. djhighc
    Posted 3 years ago #

    Hello all. Hoping somebody can help. I'm simply trying to install tha Captcha plugin. I tried automatically through wordpress "Add New" and I tried through FTP. Each time after installing it shows Captcha installed in the "Active Plugins" list but when I got to my site the captcha is not there.

    Any suggestions?

    Thanks a ton


  2. bestwebsoft
    Plugin Author

    Posted 3 years ago #

    Hello djhighc,

    "the captcha is not there." - it is not clear, what exactly do you mean? Is the captcha not displayed in the frontend in the comments form? Or you don't have an access to the plugin settings page "/wp-admin/admin.php?page=captcha.php" ?

    Kind regards,
    Support team

  3. m.anu
    Posted 3 years ago #

    i am having plugin to captcha but i am not getting captcha to my comment. can u guess what is the mistake done by me? how can i rectify that? is any code neccessary to that?

  4. bestwebsoft
    Plugin Author

    Posted 3 years ago #

    Hello m.anu,

    1) Please check, if the captcha displaying turn on the plugin settings page wp-admin/admin.php?page=captcha.php => "Enable CAPTCHA for: "
    => "Comments form"
    2) You should have some the special hooks in your theme (for the
    comment, login and registration forms displaying) to make Captcha show
    Probably, your theme doesn't have it.

    Kind regards,
    Support Team

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