Title: Captcha Alert problem with JetPack
Last modified: August 21, 2016

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# Captcha Alert problem with JetPack

 *  Resolved [cedsib](https://wordpress.org/support/users/cedsib/)
 * (@cedsib)
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/)
 * When I post a comment via JetPack, I get this error :
 * You have entered an incorrect CAPTCHA value. Click the BACK button on your browser,
   and try again.
 * I saw this topic : [http://wordpress.org/support/topic/jetpack-throwing-captcha-error-when-attempting-to-post-a-comment](http://wordpress.org/support/topic/jetpack-throwing-captcha-error-when-attempting-to-post-a-comment)
   
   But I dont have these plugins installed, nor any security / cache / captcha installed(
   only Varnish, but server side).
 * Could you help me to solve this problem ?
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [cedsib](https://wordpress.org/support/users/cedsib/)
 * (@cedsib)
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859462)
 * I disabled the plugin for the moment, waint for your answer.
    This way it works
   correctly (no captcha error)
 * As an information, the captcha error is launcehed even when commenting with a
   twitter account
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859530)
 * Do you think you could activate Jetpack Comments again, so I can test things 
   out on your site? I would need to know your site URL, though.
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 *  Thread Starter [cedsib](https://wordpress.org/support/users/cedsib/)
 * (@cedsib)
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859532)
 * No problem for public :
 * Just reactivated here :
    [http://www.lowcost-mania.net/promotion-30e-de-remboursement-pour-lachat-dun-wiko-cink-king-1892/#comment-62](http://www.lowcost-mania.net/promotion-30e-de-remboursement-pour-lachat-dun-wiko-cink-king-1892/#comment-62)
 * Same problem, except with user connected with wordpress account.
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859541)
 * Thanks! Could you post a list of all active plugins on your site?
 *  Thread Starter [cedsib](https://wordpress.org/support/users/cedsib/)
 * (@cedsib)
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859572)
 * Here it is :
 * And it may not be W3TotalCache because it’s not activated on [http://www.tablette-tactile.net](http://www.tablette-tactile.net)
   and I got the same problem.
 * Amazon Affiliate Link Localizer
    [http://petewilliams.info/blog/2009/09/amazon-affiliate-link-localizer-wordpress-plugin](http://petewilliams.info/blog/2009/09/amazon-affiliate-link-localizer-wordpress-plugin)
   Artiss Code Embed [http://www.artiss.co.uk/code-embed](http://www.artiss.co.uk/code-embed)
   Better Tag Cloud [http://www.nkuttler.de/wordpress/nktagcloud/](http://www.nkuttler.de/wordpress/nktagcloud/)
   Capability Manager Enhanced [http://presspermit.com/capability-manager](http://presspermit.com/capability-manager)
   Contact Form 7 [http://contactform7.com/](http://contactform7.com/) Digg Digg
   [http://bufferapp.com/diggdigg](http://bufferapp.com/diggdigg) EWWW Image Optimizer
   [http://www.shanebishop.net/ewww-image-optimizer/](http://www.shanebishop.net/ewww-image-optimizer/)
   FD Feedburner Plugin [http://flagrantdisregard.com/feedburner/](http://flagrantdisregard.com/feedburner/)
   GD Custom Posts And Taxonomies Tools [http://www.gdcpttools.com/](http://www.gdcpttools.com/)
   Google Analytics for WordPress [http://yoast.com/wordpress/google-analytics/#utm_source=wordpress&utm_medium=plugin&utm_campaign=wpgaplugin&utm_content=v420](http://yoast.com/wordpress/google-analytics/#utm_source=wordpress&utm_medium=plugin&utm_campaign=wpgaplugin&utm_content=v420)
   Jetpack par WordPress.com [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)
   JSON API [http://wordpress.org/extend/plugins/json-api/](http://wordpress.org/extend/plugins/json-api/)
   Page Links To [http://txfx.net/wordpress-plugins/page-links-to/](http://txfx.net/wordpress-plugins/page-links-to/)
   Peter’s Collaboration E-mails [http://www.theblog.ca/wordpress-collaboration-emails](http://www.theblog.ca/wordpress-collaboration-emails)
   Peter’s Post Notes [http://www.theblog.ca/wordpress-post-notes](http://www.theblog.ca/wordpress-post-notes)
   Popular Posts Bars [http://codecanyon.net/item/popular-posts-bar-widget/115225](http://codecanyon.net/item/popular-posts-bar-widget/115225)
   Q and A FAQ and Knowledge Base for WordPress [http://wordpress.org/extend/plugins/q-and-a/](http://wordpress.org/extend/plugins/q-and-a/)
   Super RSS Reader [http://www.aakashweb.com/wordpress-plugins/super-rss-reader/](http://www.aakashweb.com/wordpress-plugins/super-rss-reader/)
   UberMenu 2 [http://wpmegamenu.com/](http://wpmegamenu.com/) Viper’s Video Quicktags
   [http://www.viper007bond.com/wordpress-plugins/vipers-video-quicktags/](http://www.viper007bond.com/wordpress-plugins/vipers-video-quicktags/)
   ViperBar [http://www.viperchill.com/wordpress-plugins/](http://www.viperchill.com/wordpress-plugins/)
   W3 Total Cache [http://www.w3-edge.com/wordpress-plugins/w3-total-cache/](http://www.w3-edge.com/wordpress-plugins/w3-total-cache/)
   WordPress SEO [http://yoast.com/wordpress/seo/#utm_source=wpadmin&utm_medium=plugin&utm_campaign=wpseoplugin](http://yoast.com/wordpress/seo/#utm_source=wpadmin&utm_medium=plugin&utm_campaign=wpseoplugin)
   wpMandrill [http://connect.mailchimp.com/integrations/wpmandrill](http://connect.mailchimp.com/integrations/wpmandrill)
   WP No Category Base [http://blinger.org/wordpress-plugins/no-category-base/](http://blinger.org/wordpress-plugins/no-category-base/)
   WP to Twitter [http://www.joedolson.com/articles/wp-to-twitter/](http://www.joedolson.com/articles/wp-to-twitter/)
   Yet Another Related Posts Plugin [http://yarpp.org/](http://yarpp.org/)
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [13 years ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859581)
 * Thanks a lot!
 * I do not see any plugins that could cause the issue.
 * Could you deactivate Jetpack Comments, and let me know if the error message still
   appears?
    You can follow the instructions here to learn how to deactivate a Jetpack
   module: [http://jetpack.me/support/#turn-off-jetpack-modules](http://jetpack.me/support/#turn-off-jetpack-modules)
 *  [Jason Funk](https://wordpress.org/support/users/jasonlfunk/)
 * (@jasonlfunk)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859650)
 * I stumbled across this post because I had the same problem. For the sake of the
   future, I discovered that the problem was with my theme including a captcha and
   not with the plugins.
 *  [ronyedin](https://wordpress.org/support/users/ronyedin/)
 * (@ronyedin)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859651)
 * im having this same issue..
 * Does anyone have a solution?
 *  [ronyedin](https://wordpress.org/support/users/ronyedin/)
 * (@ronyedin)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859652)
 * user above was correct. i deactivated the themes built in captcha and that worked.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Captcha Alert problem with JetPack’ is closed to new replies.

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 * 9 replies
 * 4 participants
 * Last reply from: [ronyedin](https://wordpress.org/support/users/ronyedin/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/captcha-alert-problem-with-jetpack/#post-3859652)
 * Status: resolved