captcha

  • Resolved todosmisviajes

    (@todosmisviajes)


    5 years, 3 months ago

    I have problems installing the captcha.

    Don’t you have a step by step doc?

    I’ve entered to https://www.google.com/recaptcha, got the secret key (v3). I introduced it in the plugin configuration and introduced captcha=”true” in the code. But it doesn’t work.

    Could you help me please?

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author alexacrm

    (@alexacrm)

    5 years, 3 months ago

    Hi @todosmisviajes

    note that captcha is not displayed for authenticated users. Make sure you’re logged off (e.g. use a separate incognito session) when testing.

    Let us know if the problem still persists – a copy of the code you’re using would be helpful.

    Thanks
    George

    graham6117

    (@graham6117)

    5 years, 2 months ago

    I’m having the same issue.

    {% form entity=”contact” captcha=”true” mode=”edit” record=currentrecord name=”Web Update” %}

    The captcha block is not showing on the form. I have tested from separate devices which are not logged into the site, but still nothing. I’m using Captcha v2 (although I tried v3 as well), and I have filled in the key values in the settings. Am I missing something?

    Plugin Author alexacrm

    (@alexacrm)

    5 years, 2 months ago

    Hmmm, I think captcha may not be supported in twig forms… Sorry, I’ll take it up with the docs author as it should’ve been documented.

    It’s a known gap and will be addressed in v2 upgrade that we hope to push out by the end of the month

    dchagaida

    (@dchagaida)

    5 years, 1 month ago

    Hi alexacrm,
    Can you please help with captcha issue.
    The issue is next. I see an error (Error: invalid captcha) but the captcha was completed and the form filled in correct.

    Here is the code
    [msdyncrm_form entity=”lead” name=”WordPressForm” mode=”create” captcha=”true” message=”Lead Submitted” hide_form=”true”]

    Thanks a lot

    Plugin Author alexacrm

    (@alexacrm)

    5 years, 1 month ago

    @dchagaida

    is the form submitting successfully? Or does it display an error and does not create a lead?

    Thanks
    George

    dchagaida

    (@dchagaida)

    5 years, 1 month ago

    @alexacrm thank you for quick answer.

    The form display an error and does not create a lead (Error: invalid captcha)

    Plugin Author alexacrm

    (@alexacrm)

    5 years, 1 month ago

    @dchagaida

    have you provided valid captcha values on Forms tab in the plugin settings? Note that they are registered per domain so if your domain does not match, captcha will be displayed but fail.

    Thanks

    dchagaida

    (@dchagaida)

    5 years, 1 month ago

    @alexacrm

    Yes, the capture is valid. I use Contact Form 7 for other forms at website all forms with captcha works fine. Domain the same.

    Thanks

    Plugin Author alexacrm

    (@alexacrm)

    5 years, 1 month ago

    @dchagaida

    I see. We need to dig deeper. You’re not using v3 version of reCaptcha by any chance? We only support v2 in the release. If it’s v2:

    Can you go to About tab, set logging level to debug then try submitting the form again. Switch the logging level back and then download and email your logs to support@alexacrm.com

    Thanks

    dchagaida

    (@dchagaida)

    5 years, 1 month ago

    @alexacrm

    The mail with log file was sent to support@alexacrm.com

    Thanks for your help

Viewing 10 replies - 1 through 10 (of 10 total)
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