Title: Capacity Issue
Last modified: August 22, 2016

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# Capacity Issue

 *  [distantglo](https://wordpress.org/support/users/distantglo/)
 * (@distantglo)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/capacity-issue/)
 * Hi there
 * Thanks for the great work with this plugin.
 * I’m testing it right now and it’s doing everything that I need it for. However,
   even with the capacity of a service set to “4”, I can only book it once with 
   a test user.
 * Is there something that I’m not understanding correctly regarding the use of 
   the capacity option?
 * Thanks in advance
 * [https://wordpress.org/plugins/appointments/](https://wordpress.org/plugins/appointments/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/capacity-issue/#post-5938924)
 * Hey there distantglo,
 * Hope you’re well today!
 * Capacity option is just allowing you to share the same resources for the specific
   service. Example of that would be having a haircut salon with two available positions
   where you can do the service. This is where you use capacity 2 so users can make
   an appointment in the same time for the same service.
 * This will not work if you do not have two service providers available for the
   same service. This is made like that so you can’t make the appointment with the
   same service provider for the same service at the same time even if you have 
   capacity set to 2.
 * Hope this makes sense 🙂
 * Best regards,
    Bojan
 *  Thread Starter [distantglo](https://wordpress.org/support/users/distantglo/)
 * (@distantglo)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/capacity-issue/#post-5938938)
 * Hi Bojan
 * Thanks for the clarification.
 * Here’s my situation:
    I would like to allow customers to book a personal training
   session through my website. I can take up to 4 clients per 1-hour slot in a group
   personal training session.
 * How should I go about doing that? From what I understand I would have to create
   another 3 users to act as service providers, am I correct?
 * Thank you for your assistance! Have a lovely day.
 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/capacity-issue/#post-5939021)
 * Hey again distantglo,
 * In the current version of the plugin effective capacity of the service is directly
   related to the number of available service providers so the answer to your question
   is yes.
 * Since you’re available for up to 4 clients per session you could use dummy service
   providers for yourself [http://screencast.com/t/zNZeZgEeDxNc](http://screencast.com/t/zNZeZgEeDxNc).
 * You can forward appointments from your dummy service providers to specific user
   in Appointments -> Settings -> General by selecting a user next to “Assign dummy
   service providers to” [http://screencast.com/t/H7z6wO2FSa](http://screencast.com/t/H7z6wO2FSa).
   Forwarding dummy service providers is also limited to a single user so in case
   you want to forward dummy providers to two different users you’ll not be able
   to, you can only forward as many dummy provider to one specific provider.
 * Hope this makes sense, have a great day as well 🙂
 * Cheers,
    Bojan

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Capacity Issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/appointments_eaf36c.svg)
 * [Appointments](https://wordpress.org/plugins/appointments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/appointments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/appointments/)
 * [Active Topics](https://wordpress.org/support/plugin/appointments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/appointments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/appointments/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/capacity-issue/#post-5939021)
 * Status: not resolved