Support » Plugin: Ultimate Member – User Profile, User Registration, Login & Membership Plugin » Can’t work with my xstore build-in email builder

  • linna0623

    (@linna0623)


    My build-in email builder by my website theme can’t work successfully when also using ultimate member plugin.
    I already tried updated the version,disable and restart it again,still can’t solve the problem.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @linna0623

    Can you please mention what issue you are having? Do you see any error messages or is the builder not loading at all?

    Please provide us some more details so that its easier for us to understand the profblem.

    Regards,

    Thread Starter linna0623

    (@linna0623)

    I tried to disable all my 3rd party plugins,and found out that only when I disable UM,my email notification made by xstore build-in email builder can be sent successfully.

    I used new register notification email as testing,the correct one made by xstore email builder should be like this:https://prnt.sc/xQVakpqXu8uP

    and if I activate UM and send it again,I’ll get the email that I think is from woocommerce default email like this:https://prnt.sc/402huVLwKRM5

    Thread Starter linna0623

    (@linna0623)

    I just found that it’s because my xstore email builder been overwritten by UM.I already disable UM email notification.Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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