Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Can't view other user's profiles

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  • Plugin Author Ultimate Member


    Hi there,

    Thanks for getting in touch. Can you tell me if you are using multiple profile forms or just one profile form?


    Hi, I apologize. I tried to delete my original topic, but apparently it’s still here.

    I ended up figuring out my issue literally right after I posted the topic. It was do to a code snippet I had added to my theme files.

    Again, I apologize! I thought my post deleted.

    Have a good weekend!

    Hello I have the same issue but it’s not cause by any code I have added.

    Today I was able to click on users profiles in the member directory and it would show their profile by taking me to http://{website}/user/{username}/ My client was wanting to add a search field to the member directory so I was looking in admin to see what was offered.

    I went to Ultimate Member >> Member Directories >> and the only directory I have titled Members. After trying out the Search Options I found it was not what they were wanting so I turned it back off. The problem now is that the Role I created “Member” is no longer in the list “User Roles to Display”. Also when I click on a member in member directory I’m sent to the home page.

    I sure hope you can help.

    I just looked at the User Roles and it’s listing 0 members even though we have many.

    IT shows I have 18 Guest.

    Under Users in admin the Community Role has been cleared for all memebrs?

    Ok some how by trashing the “Member” I created that was now showing 0 members and then restoring it the number is 46 and the Community Role has been restored.

    It is back the way it was except I’m still not able to view members profiles that are listed in the member directory. It’s still taking me to the home page.

    I got it to work but I think there is a bug in updating User Roles. If I make a change and update it all associated member roles listed under Community Role is removed leaving it blank. If I trash the UM Role I just saved and then restore it the Community Roles are restored.

Viewing 6 replies - 1 through 6 (of 6 total)
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