Support » Fixing WordPress » Cant view a new page – shows old page

  • Resolved brainms

    (@brainms)


    Hello everyone,

    I have a website under my-website.com under it I have created a page “contact” which is callable under the link my-website.com/contact.

    Now I want to create a new contact page. Since /contact is already taken, I call the page “contact_new” which is then to be found under my-website.com/contact_new.

    Now I have created the contact page completely as I like it and I want the new contact page to be found under the link my-website.com/contact.

    Now I go into the usual contact page and rewrite it to “contact_old” which should then be accessible under my-website.com/contact_old. I rename the newly created contact page from “contact_new” to “contact” and change the link to my-website.com/contact.

    Now when I call my-website.com/contact, it shows and load the Page my-website.com/contact_old

    • This topic was modified 3 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 4 replies - 1 through 4 (of 4 total)
  • Anton Vlasenko

    (@antonvlasenko)

    Hello,
    Have you tried to edit URL slugs?
    For the old page you need to set URL slug to “contact_old” (see the screenshot).
    For the new one you need to set it to “contact” (see the screenshot).
    I hope that helps.

    Thread Starter brainms

    (@brainms)

    Hello Anton. Yes I have already done that. But unfortunately brings nothing.

    I have also cleared the cache of the browser and the cache of the plugin.
    plus the provider has no built in cache which would possibly take care of this.

    Thread Starter brainms

    (@brainms)

    Short update!

    As soon as I change the type to “Simple” under >> Settings >> Permalink, everything works again.

    If I change the permalink back to post name (which it should be) the problem exists again.

    I once gave the contact page a different permalink /contact-3 and then changed it back to /contact. Now it keeps redirecting from /contact -> /contact_old -> /contact-3 -> /contact -> /contact_old -> /contact-3 etc until the browser gives me an error because of the redirects.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Please don’t post duplicate topics, it’s rude to the folks who are trying to help you: https://wordpress.org/support/topic/wordpress-is-loading-old-url/

Viewing 4 replies - 1 through 4 (of 4 total)
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