Plugin Author
inonkp
(@inonkp)
Hey, thanks for reaching out. Would love to have a chance to look at this issue more closely. If you can contact me in private I suggest giving me some temporary access to your site so I can figure this out.
through the email on your website? or how should I send you login info?
Thank you
Plugin Author
inonkp
(@inonkp)
Hey still awaiting contact. Thanks in advance.
I emailed you all the login info within minutes of your last post – just saw I got it returned with mailer-daemon saying undeliverable to platy@platycorp.com
Is there an alternate method or address?
Plugin Author
inonkp
(@inonkp)
A temporary solution to this problem is to deactivate and reactivate the plugin.
If only it was that simple! Thanks for the quick update, unfortunately the new version is much worse as it crashes the whole site:
Error Details
=============
An error of type E_ERROR was caused in line 69 of the file /html/wp-content/plugins/platycorp-etsy-syncer/platy-syncer-etsy.php. Error message: Uncaught Error: Call to undefined function get_plugin_data() in /html/wp-content/plugins/platycorp-etsy-syncer/platy-syncer-etsy.php:69
Stack trace:
#0 /html/wp-includes/class-wp-hook.php(303): update_platy_syncer_etsy('')
#1 /html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /html/wp-settings.php(441): do_action('plugins_loaded')
#4 /html/wp-config.php(93): require_once('/home/insider/d...')
#5 /html/wp-load.php(50): require_once('/home/insider/d...')
#6 /html/wp-login.php(12): require('/home/insider/d...')
#7 {main}
thrown
Plugin Author
inonkp
(@inonkp)
Thanks for letting me know. Does this error happen on the admin side?
Any screen-shot?
I have the same problem, the problem occurs when the redirection page is wrong after clicking on authorisation.
The page is not working properly platycorp.com is redirecting you too many times.
Try clearing the cookie.
ERR_TOO_MANY_REDIRECTS
https://platycorp.com/wp-json/platy-corp/v1/etsy-oauth2?code=Nska_lPbzPyFYI8Idz2DJR7uPFdWGElOJ6jscNVmWPD5xiZCNQyiQOzk7_Z8XizqMjfTd _COPYtD6vGLGd273HPhVVjtF449VE7UeUOi&state=755d8a06f5c12e5be67289f0
-
This reply was modified 2 years, 6 months ago by zhuangd.
Plugin Author
inonkp
(@inonkp)
Weird. Did you try multiple times?
I have tried many times and on different sites and still have the same problem.
Plugin Author
inonkp
(@inonkp)
Happy to offer some help in solving this. I can do it directly on your website if that’s ok.
I’ve created a new website that does the same thing, you can try it
Already sent you an email