Can't Verify Share Buttons Do Not Show

Resolved raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

Hi, I can’t seem to make the shareaholic button show up on my website, authorito.com

I’ve created my shareaholic account too but can’t get this website verified.

It worked perfectly well for my other sites.

I’ve shifted the content from another domain to this domain, so maybe that is the problem?

I would really appreciate any help that can get shareaholic working on my site. I have tried deleting and reactivating the plugin but it still does not work.

https://wordpress.org/plugins/shareaholic/

Viewing 15 replies - 1 through 15 (of 16 total)

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Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

When I tried to verify it says something that goes, unable to find API key

maryanne_shareaholic
(@maryanne_shareaholic)

9 years, 8 months ago

Hi @raelyntan2212,

I can help you with that! What is your Shareaholic username? I’ll let you know what the issue is once I investigate this further.

Thanks for your help,
Mary Anne

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

Hi Mary Anne, thanks for your reply! My Shareaholic username is: raelyntan

maryanne_shareaholic
(@maryanne_shareaholic)

9 years, 8 months ago

Hi @raelyntan2212,

Thanks for your patience! Your site has now been verified. Let me know if you need anything else.

Cheers,
Mary Anne

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

Hi Mary Anne,

Thanks for your great help, my site is now verified.

However the share buttons still do not show on my site authorito.com, for some reason..

Regards,
Raelyn

devinemily_shareaholic
(@devinemily_shareaholic)

9 years, 8 months ago

Hi Raelyn – Do you have share buttons enabled on Post, Page, Category and/or Index?

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

Hi,

Yes, I have enabled it under every post.

I’ve attached my app manager settings here: http://authorito.com/wp-content/uploads/2014/08/shareaholic.png

devinemily_shareaholic
(@devinemily_shareaholic)

9 years, 8 months ago

Great, thanks for that Raelyn. Do me a favor and try clearing any caching plugins you have installed. If that doesn’t work (or you don’t have caching plugin installed), let me know, and we’ll try something else!

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

I don’t have a caching plugin 🙂

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

What do I do next? Thank you. Need the buttons urgently.

Plugin Author Shareaholic
(@shareaholic)

9 years, 8 months ago

@raelyntan2212 the reason the Share Buttons are not showing up right now is because your pages are missing a <title>….</title> tag. Would it be possible for you to add these? Do let us know how it goes.

ps. we will release a permanent fix for this soon — which will not require an plugin update.

Plugin Author Shareaholic
(@shareaholic)

9 years, 8 months ago

@raelyntan2212 there is something else we would love to check on if possible (possible unrelated bug) – would you mind giving us admin access for a few minutes to check on a Shareaholic settings? We would like to toggle on/off any one of the Related Content locations. Thank you! — my direct email is jay@shareaholic.com

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

Thanks, that worked!

Sorry can’t give you admin access due to security reasons. If there’s anything else you would like me to help with, I would be happy to.

Plugin Author Shareaholic
(@shareaholic)

9 years, 8 months ago

@raelyntan2212 We would like to toggle on/off any one of the Related Content locations. Would you mind turning one of them on? Thanks!

Thread Starter raelyntan2212
(@raelyntan2212)

9 years, 8 months ago

Hey Jay, okay! I’ve turned on the related content below posts!

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