Can’t verify account

  • cwalker0

    (@cwalker0)


    6 years ago

    Hello,

    I am working on the site a site and have an account, I have recently changed host. The new hosting seems to have removed my access to the email.

    I have done everything I can to get in but no luck so I can not verify my email. I have an alternate email I can add right away but I need access to this account now.

    The username is elitementor I believe

    Is there a way I can get around the verification? Please help asap!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Is the issue that you no longer have access to your email account or to your wordpress site?

    If you need to change the email address for your website’s user account, you can do so via PHPMYADMIN from the hosting control panel. Locate the wp_users table, find yourself, click “edit” and type in your new email address.

    Thread Starter cwalker0

    (@cwalker0)

    6 years ago

    Hi Steve,

    The issue is I no longer have access to the email account – I will see if I can change the email address as you suggested. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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