Title: Can’t Use Tools > Export
Last modified: April 13, 2021

---

# Can’t Use Tools > Export

 *  [sbbn](https://wordpress.org/support/users/sbbn/)
 * (@sbbn)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cant-use-tools-export/)
 * Hello all. Having an odd issue today: I can’t use the Export function anymore.
   I keep getting a File Not Found error:
 *     ```
       File not found
   
       Firefox can’t find the file at http://shebloggedbynight.com/wp-admin/export.php?download=true&content=all&cat=0&post_author=0&post_start_date=0&post_end_date=0&post_status=0&page_author=0&page_start_date=0&page_end_date=0&page_status=0&attachment_start_date=0&attachment_end_date=0&submit=Download Export File.
   
           Check the file name for capitalization or other typing errors.
           Check to see if the file was moved, renamed or deleted.
       ```
   
 * (Something similar happens on other browsers, like Opera which says “This site
   can’t be reached.”)
 * Any idea what might be going on? Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-use-tools-export%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cant-use-tools-export/#post-9858982)
 * Check your files (via FTP or the hosting control panel) and see if wp-admin/export.
   php is there. If not, Something Bad Happened. Try doing a reinstall of WordPress
   from dashboard->updates.
 *  Thread Starter [sbbn](https://wordpress.org/support/users/sbbn/)
 * (@sbbn)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cant-use-tools-export/#post-9872694)
 * Hello! Thanks for the suggestion, and sorry for the delay — I waited until I 
   updated to 4.9.2 before digging around.
 * That file is indeed there, I checked it out on CPanel.
 * Then I disabled these plug-ins one at a time to see if it would help: Updraft,
   WP-Spamshield, Wordfence, and StopBadBots. I just tried those thinking maybe 
   the problem was a security program accidentally blocking access. Disabling them
   didn’t solve the problem.
 * Pretty baffled here. Could there be some kind of conflict with our custom layout?
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cant-use-tools-export/#post-9873697)
 * Please install the health check plugin and use the troubleshooting tab to disable*
   all* plugins and themes, then see if you can export:
 * [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
 *  Thread Starter [sbbn](https://wordpress.org/support/users/sbbn/)
 * (@sbbn)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cant-use-tools-export/#post-9996841)
 * Again, sorry for the delay.
 * I finally used Health Check and unfortunately even with all plugins deactivated,
   I still can’t export.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cant-use-tools-export/#post-9996863)
 * What’s the error you get with all plugins disabled?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can’t Use Tools > Export’ is closed to new replies.

## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 0 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/cant-use-tools-export/#post-9996863)
 * Status: not resolved

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