Can’t use settings page

  • Resolved mmakenzi

    (@mmakenzi)


    5 months, 3 weeks ago

    Hi

    Right after the first click in the settings page, everything disappears, so I couldn’t use the plugin at all as I couldn’t set up anything.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kevin Pirnie

    (@kevp75)

    5 months, 3 weeks ago

    What version of WordPress? What version of the plugin? What version of PHP? What type of server is it running on? Can you provide logs?

    What I would do is deactivate all plugins other than The Cache Purger. From there, re-activate one at a time to see what is actually causing the issue.

    This has never been an issue before your post, so we need to see what it is in your specific environment that is causing the actual issue.

    Plugin Author Kevin Pirnie

    (@kevp75)

    5 months, 3 weeks ago

    @mmakenzi

    I cannot help you unless you reply with what I have asked for. Until then, I am going to close this issue.

    Thread Starter mmakenzi

    (@mmakenzi)

    5 months, 3 weeks ago

    Hi buddy

    PHP 8.3 / WordPress 6.8.3 / Nginx Webserver / The Cache Purger 2.1.0.1

    Console Error

    Uncaught TypeError: Failed to execute ‘observe’ on ‘MutationObserver’: parameter 1 is not of type ‘Node’.
    at admin.php?page=kpcp_settings:147:601
    at admin.php?page=kpcp_settings:154:3

    Right after the first click, the header of the settings page remains, and the body disappears

    • This reply was modified 5 months, 3 weeks ago by mmakenzi.
    Plugin Author Kevin Pirnie

    (@kevp75)

    5 months, 3 weeks ago

    What I would do is deactivate all plugins other than The Cache Purger. From there, re-activate one at a time to see what is actually causing the issue.

    Plugin Author Kevin Pirnie

    (@kevp75)

    5 months ago

    @mmakenzi

    Were you able to perform that diagnosis?

Viewing 5 replies - 1 through 5 (of 5 total)

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