• Resolved josuelony

    (@josuelony)


    I’m trying to create a catalog using a Meta Pixel but it shows as “Not ready”, when I check why is that it says

    This pixel’s microdata is incomplete or incorrectly formatted
    To use this pixel to add or update items in your catalog, you need to install the required microdata tags on your website. Learn more

    So I try using the Microdata debugger tool
    https://business.facebook.com/ads/microdata/debug

    In there it shows one error:

    Products without “id” information can’t be uploaded. Please check that this field is included for each product in a separate, labeled column.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Saif

    (@babylon1999)

    Hello @josuelony,

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Furthermore, there’s a similar thread with a solution, please take a look at it and let us know how it goes.

    Look forward to hearing back from you.

    Thread Starter josuelony

    (@josuelony)

    I found a “solution”
    I added a snipett

    add_action( 'wp_head', 'opengraph_id_single_product_sku', 9 );
    function opengraph_id_single_product_sku(){
        if ( is_product() ) {
            $product = wc_get_product( get_the_ID() );
    
            echo '<meta property="product:retailer_item_id" content="'.$product->get_sku().'" />';
        }
    }

    That worked so the error is not showing anymore, but I think that shouldn’t be done, the plugin should work right away to add products to any catalog.

    Here is the system report btw:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://partsplus.com.sv
    Site address (URL): https://partsplus.com.sv
    WC Version: 6.9.2
    REST API Version: ✔ 6.9.2
    WC Blocks Version: ✔ 8.3.2
    Action Scheduler Version: ✔ 3.5.2
    Log Directory Writable: ✔
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 16 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.32
    PHP Post Max Size: 512 MB
    PHP Time Limit: 1000
    PHP Max Input Vars: 15000
    cURL Version: 7.85.0
    OpenSSL/1.1.1q
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.36-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.9.2
    WC Database Prefix: wpdbpp_
    Total Database Size: 382.08MB
    Database Data Size: 276.48MB
    Database Index Size: 105.60MB
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    ### Post Type Counts ###
    
    acf-field: 10
    acf-field-group: 2
    attachment: 2734
    br_minmax_limitation: 1
    cms_block: 5
    e-landing-page: 1
    elementor_library: 9
    jet-smart-filters: 5
    nav_menu_item: 93
    page: 26
    post: 2
    product: 1427
    revision: 683
    shipping_package: 3
    shop_order: 2916
    shop_order_refund: 6
    store: 6
    wc_order_email: 3
    wc_order_status: 13
    woodmart_sidebar: 2
    woodmart_slide: 2
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (42) ###
    
    Advanced Custom Fields: by Delicious Brains – 5.12.3
    CartMagician Pro for WooCommerce: by CartMagician – 2.0.13
    Cities Shipping Zones for WooCommerce: by Condless – 1.1.9
    Code Snippets: by Code Snippets Pro – 3.2.0
    Crocoblock Wizard: by Crocoblock – 1.1.0
    Customer Reviews for WooCommerce: by CusRev – 5.3.7
    Duplicator: by Snap Creek – 1.5.0
    GTM4WP: by Thomas Geiger – 1.16.1
    Elementor Pro: by Elementor.com – 3.7.6
    Elementor: by Elementor.com – 3.7.6
    Facebook for WooCommerce: by Facebook – 2.6.23
    Google Auto-fill Address on Checkout, Order & Account Page: by FME Addons – 1.0.5
    Site Kit by Google: by Google – 1.83.0
    JetEngine: by Crocoblock – 3.0.4
    JetSmartFilters: by Crocoblock – 2.3.14
    LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1
    Loco Translate: by Tim Whitlock – 2.6.2
    Mailchimp for WooCommerce: by Mailchimp – 2.7.5
    OneSignal Push Notifications: by OneSignal – 2.2.7
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Relevanssi: by Mikko Saari – 4.17.1
    Safe SVG: by 10up – 2.0.3
    Rank Math SEO: by Rank Math – 1.0.99
    States, Cities, and Places for WooCommerce: by Kingsley Ochu – 1.3.2
    User Role Editor: by Vladimir Garagulya – 4.63
    WC Pickup Store: by Keylor Mendoza A. – 1.8.3
    WPC Frequently Bought Together for WooCommerce: by WPClever – 4.4.3
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.7.2
    WPC Product Bundles for WooCommerce: by WPClever – 6.4.3
    WooCommerce CyberSource Gateway: by SkyVerge – 2.5.4
    WooCommerce Order Status Manager: by SkyVerge – 1.13.0 (update to version 1.13.4 is available)
    WooCommerce Table Rate Shipping: by Bolder Elements – 4.3.5
    WooCommerce: by Automattic – 6.9.2 (update to version 7.0.0 is available)
    Woodmart Core: by  – 1.0.34
    WP All Export Pro: by Soflyy – 1.7.4
    WP All Import Pro: by Soflyy – 4.7.2
    WP All Export - ACF Export Add-On Pro: by Soflyy – 1.0.4
    WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7
    WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
    WP All Import - ACF Add-On: by Soflyy – 3.3.7
    WP All Import - User Import Add-On Pro: by Soflyy – 1.1.7
    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.3
    
    ### Inactive Plugins (4) ###
    
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
    WooCommerce Advanced Shipping Packages: by Jeroen Sormani – 1.1.9
    WP Downgrade | Specific Core Version: by Reisetiger – 1.2.5
    WP Rollback: by GiveWP.com – 1.7.2
    
    ### Dropin Plugins (2) ###
    
    maintenance.php: maintenance.php
    object-cache.php: object-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: 
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #5 - /tienda/
    Cart: #6 - /carrito/
    Checkout: #7 - /finalizar-compra/
    My account: #8 - /mi-cuenta/
    Terms and conditions: #13439 - /terminos-y-condiciones/
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: http://xtemos.com
    Child Theme: ✔
    Parent Theme Name: Woodmart
    Parent Theme Version: 6.5.4 – 7.0.2 is available
    Parent Theme Author URL: http://themeforest.net/user/xtemos
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
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    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ❌
    					
    					
    						Learn how to update
    
    ### CyberSource Credit Card ###
    
    Environment: Production
    Tokenization Enabled: 
    Debug Mode: Off
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-10-13 16:35:32 -06:00
    Options: ✔
    Notes: 101
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 52,845
    Oldest: 2022-09-15 17:07:24 -0600
    Newest: 2022-10-12 14:24:56 -0600
    
    Failed: 5
    Oldest: 2022-03-14 13:03:08 -0600
    Newest: 2022-09-19 08:54:51 -0600
    
    Pending: 5
    Oldest: 2022-10-12 14:39:56 -0600
    Newest: 2022-10-13 16:22:18 -0600
    
    ### Status report information ###
    
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  • The topic ‘Can’t use Meta Pixel to add products to Facebook catalog due to “missing ID”’ is closed to new replies.