Support » Themes and Templates » Can't Upload Zip Theme

  • Resolved JGsita



    I’m trying to upload a zip of my theme, but when I downloaded it, the original zip is automatically opened and I’m unable to select the actual zip. Is there a way I can manually re-compress the file(s) into a zip? I tried to simply download the theme zip again, but of course it opened up also. I’m operating on Mac OS x. Thanks for any help/advice!

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  • Christine Rondeau


    Volunteer Forum Moderator

    It could be that your set up is a bit different and set to automatically open zip files.
    On my Mac, I click a zip file, it downloads to my downloads folder and then I need to click it to unzip it. Once unzipped, I have the option (right click) to compress the files and save it as a zip.

    That was it, Christine! Thanks so much!

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