Support » Fixing WordPress » Can’t upload to Media Library

  • Please help, I have done everything I can find and nothing works.

    I cannot upload anything into Media Library. Each image shows up as a blank icon that you can’t view or access or even delete from WP.

    here is the text next to the icon after trying to upload a new image:
    (no title) — Logo

    I’ve had this issue for weeks, I’ve searched and searched, tried everything, posted in my theme forums, other support forums, re-installed everything, deactivated each plugin, went back to default theme, nothing has worked, I’ve also re-installed WP, tried fixing corrupted db in cpanel, installed fix media library plugin, changed permissions and changed settings in > media (checking and unchecking folders by date).

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 32 total)
  • Thread Starter danwedin

    (@danwedin)

    No it didn’t help, here is the PHP Selector Options to see if these look right:

    http://tinyurl.com/yxwkozz9

    I really appreciate your help.

    Thread Starter danwedin

    (@danwedin)

    No it didn’t work.

    here are my php settings:

    http://tinyurl.com/y5nv5auh

    does this all look right?

    Sorry, thought I had replied yesterday. Yes. that looks right. Unfortunately, I am at a loss. I will draw the attention of some of the other volunteers to this thread for you right now since no one else seems to have seen this yet. Sorry I could not be of more assistance. I’m sure someone else will come along who is able to help you figure out what’s going on.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Go to your site’s /wp-admin/options.php page. This is sort of a hidden page.

    Search on that page for “upload_path” and “upload_url_path”. They should be blank. What are they actually set to?

    Do not change anything here. Just look, don’t touch. You can break things here.

    Moderator Sergey Biryukov

    (@sergeybiryukov)

    WordPress Dev

    Notice: Trying to get property of non-object in /home/erniesapron/public_html/wp-includes/post.php on line 6305

    Just wanted to note that this particular message means that something is calling the update_post_cache() function with a wrong data set, or the array of post objects passed to it somehow gets corrupted. It could also indicate a problem with the database.

    You said that you’ve tried deactivating each plugin, have you tried disabling them all at once?

    I directory browsed your uploads directory and found over a dozen new files from this week so the uploads themselves are working. The image files found are complete and useable.

    BTW: Once you get this problem fixed you’ll want to deal with allowing directory browsing but that’s not causing these issues.

    So, baring something odd broken in the PHP image code, I think you should work through this tutorial and then install the recommended plugin and run it.

    https://mhthemes.com/support/knb/fix-blank-thumbnails-wordpress-media-library/

    I’d like for you to turn debug back on and report back any errors you see after trying to run that plugin if it doesn’t work or cure your problem.

    Don’t panic with the content of this post, but..

    Please make sure you change your database password, because you didn’t redact it from your pastebin of wp-config.php.

    You should also generate new salts; you can get random ones from https://api.wordpress.org/secret-key/1.1/salt – copy them into your wp-config.php replacing the ones already there. Updating your salts will cause everyone who has logged-into your site to be logged-out because the salts are used to save their credentials in their browsers. You need to replace your salts because your current ones are now public from the same pastebin.

    Dear Danwedin,

    I had the same issue as you, and finally did found that my POST table didn’t have any INDEX information yet.

    I’ve just had the AUTO_INCREMENT on ID field and … miracle I was able to add media and see my very cool new uploaded media thumbnail !!

    I hope this could help you.
    Best regards

    Thread Starter danwedin

    (@danwedin)

    Thank you all for responding!

    first in response to
    Samuel Wood (Otto) (@otto42)
    WordPress.org Admin
    2 days, 12 hours ago

    Below are the only instances of upload_path and upload_url_path in the options.php page:

    // If upload_url_path and upload_path are both default values, they’re locked.
    if ( get_option( ‘upload_url_path’ ) || ( get_option( ‘upload_path’ ) != ‘wp-content/uploads’ && get_option( ‘upload_path’ ) ) ) {
    $whitelist_options[‘media’][] = ‘upload_path’;
    $whitelist_options[‘media’][] = ‘upload_url_path’;
    }

    Does this look correct?

    I’m working on the other responses. Thanks!

    Thread Starter danwedin

    (@danwedin)

    in response to
    Sergey Biryukov (@sergeybiryukov)
    WordPress Dev
    2 days, 12 hours ago

    Yes, I’ve tried and others have tried disabling all the plugins at once and it didn’t change anything.

    Thread Starter danwedin

    (@danwedin)

    in response to:
    laurent83 (@laurent83)
    1 day, 8 hours ago

    Here is a screenshot of my db, would I change the default field for the ID column?

    http://tinyurl.com/y32wezwk

    Dear Danwedin,

    I had the same issue as you, and finally did found that my POST table didn’t have any INDEX information yet.

    I’ve just had the AUTO_INCREMENT on ID field and … miracle I was able to add media and see my very cool new uploaded media thumbnail !!

    I hope this could help you.
    Best regards

    Thread Starter danwedin

    (@danwedin)

    in response to:
    JNashHawkins (@jnashhawkins)
    2 days, 11 hours ago

    I followed the steps in the tutorial and ran Force Regenerate Thumbnails plugin, there were 7 failures, here is the screenshot of the finished screen:

    http://tinyurl.com/y532vp7g

    And the problem still persists, here is the media page after I just tried uploading a new image:

    http://tinyurl.com/yye9r8q4

    Thank you for your help.


    I directory browsed your uploads directory and found over a dozen new files from this week so the uploads themselves are working. The image files found are complete and useable.

    BTW: Once you get this problem fixed you’ll want to deal with allowing directory browsing but that’s not causing these issues.

    So, baring something odd broken in the PHP image code, I think you should work through this tutorial and then install the recommended plugin and run it.

    https://mhthemes.com/support/knb/fix-blank-thumbnails-wordpress-media-library/

    I’d like for you to turn debug back on and report back any errors you see after trying to run that plugin if it doesn’t work or cure your problem.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    @danwedin no, I mean, actually navigate to that page on your site, in your browser, and look at the values for those two options. Not look at the code. We know the code. 😀

    I’m going to hazard a guess here and say those 7 images that didn’t generate new thumbnails are either broken or totally missing. Or possibly there with a zero file size.

    I went back into your uploads directories but never found them there but I might have missed them at that.

    I’d say try to find your local copies of those if you need them, delete the media library entry if you can then upload them again.

    I didn’t count the number of images there in ‘uploads’ but the number on the ‘report’ doesn’t surprise me.

    Dear Danwedin,

    You need to have AUTO_INCREMENT in Extra field for the first field, called ID. (This actually explains why every new image – that you upload – will have an ID=0, and then won’t be able be viewed)

    With phpmyadmin, you can see this link to know what/how to do : https://stackoverflow.com/questions/5665571/auto-increment-in-phpmyadmin

    Best regards

Viewing 15 replies - 16 through 30 (of 32 total)
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