Can’t Upload Pics–Do the Devs Know?

I’m not getting huffy, I’m getting mildly annoyed.

Look, here’s the thing. This forum is not for reporting bugs. If you think you have a bug, and have real information on the bug, go over to trac.

This forum is for attempting to solve problems. Nobody in this thread, or in half a dozen other threads, is giving any useful information or attempting to solve their problems in any way at all.

If you say it doesn’t work for you, well, that is not helpful. Say why it doesn’t work. Say what it does do. Debug the thing, and give us useful information to work with. We’re willing to help with what knowledge we have.

Maybe you’re not capable of that? Hey, that’s fine, I understand, but continually saying “fix it fix it fix it” or similar sorts of things in dozens and dozens of threads is not helpful. It clutters up the forum and makes the very limited number of knowledgeable and helpful people on this forum have to hunt that much harder for problems to solve and people to help. Even saying “it works on this browser, not on this other one, you must be wrong, nyahhhhh” is a rather useless post.

We’re trying to help as many people as we can here, but we’re doing this for free, voluntarily, because we care. And complaints and threads like this one are getting in the way.

That’s what I really find annoying.

Otto, for someone like me, I thought this WAS the place to try and get help and figure out what is wrong. If there is some other place, like “trac”, I had no clue.

It is the place to get help. But “get help” doesn’t mean the same thing as “we magically discern the answer to your problem without any actual information”.

You’re having problems. I understand that and sympathize. But you’re the one having the problem. The thing works perfectly for me on all the setups I’ve tested it with. So we don’t exactly know the answer to your problem because, and this is important, we do not have your problem. If the problem had ever come up before in testing, it would have been fixed.

Problems occurring immediately after a major version release are generally the difficult ones. We don’t just need people who have the problem, we also need people who have the problem and know enough about debugging and programming to help us with proper information so as to track the problem down. Then it becomes a known problem and we can hand out answers easily.

I figured we are trying to solve it by bringing whatever information we can to the table. The problem is that for the last day, I’ve not seen any WordPress tech get on and say “we’re working on it” or anything to ease our minds.

I appreciate that you’re trying to bring info to the table, however you’re not going to see anybody say “we’re working on it” because debugging doesn’t work that way. You have to reproduce the problem, find the root cause, and create a solution. Without all three steps, nothing occurs. And reproducing the problem is the most difficult part, because you need detailed information on the problem to begin with. More detailed than what just browser you’re using.

For the record, I am sitting in an office with about 400 computers around me, running various flavors of everything. I have access to every browser and almost every operating system. I setup a test site and tested it with Opera, Safari, Firefox, IE on an Ubuntu system, Windows, Mac OSX, and an old Redhat system. With the exception of the redhat box, the uploader worked on all of them, and the redhat one didn’t have Flash on it.