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can't upload medias white White Label active (4 posts)

  1. jalexanderphd
    Member
    Posted 1 year ago #

    When I go to upload media on all options I'm getting this white box screenshot attached. No error codes just the blank white box. Using Chrome.

    http://screencast.com/t/6SHajNdOa6Q7

    https://wordpress.org/plugins/white-label-cms/

  2. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    can you please use your chrome inspector and see if you can shed any more light on the issue.

    Thanks

  3. jalexanderphd
    Member
    Posted 1 year ago #

    Here is a screen show of the inspect element. http://screencast.com/t/beVfLU2Sk

  4. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Could you possibly leave a support ticket here:

    https://videousermanuals.desk.com/

    And provide us temporary admin logins to the site so we can see for ourselves, because I can tell the problem from the screenshot.

    Thanks
    Brian

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