• Very weird scenario – I can’t find the solution anywhere. I’ll try be brief:

    * GoDaddy WordPress Managed Hosting (contacted them 4 times with no solution)
    * Site previously built completely fine on this computer.
    * Log on last week to continue working on the site.
    * A few images uploaded fine, then when I tried again…
    * Uploading images causes an HTTP error.
    * Publishing changes causes a 408 timeout, or connection error.
    * Adding posts, changing featured images, certain other back end settings work fine.
    * Occurs on Firefox/Chrome/Edge, with many cookie and cache refreshes, etc.
    * Made a few user accounts and doesn’t work on any of them.

    Here is where it gets weird:
    * Uploading images and publishing changes works on my cellphone and laptop (same router/modem)
    * This computer is the only one it doesn’t seem to work on
    * This computer works fine on 9 other wordpress client sites, tested them all (even another GoDaddy site)
    * GoDaddy support was able to add images and publish fine – making it seem like the installation is just fine.
    * They flushed my IP and my site, I did an ipconfig DNS flush, I unplugged and replugged everything multiple times, disabled/enabled windows firewall – still no luck.
    * Each morning, one image or one publish change might slowly leak through as successful, but it stops there.
    * When I run the Network tool on Chrome it seems to get stuck at /wp-admin/async-upload.php
    * Saving Drafts, Adding new Categories or Tags to things all seem to work fine.

    …so you see my dilemma. I have ruled out plugins, internet connection, wordpress installation, server, etc.

    The only thing I know to be true:
    1. It is only happening on THIS computer specifically.
    2. It is only happening on THIS wordpress site specifically.

    My initial thought was I somehow was put on an ip ban or something triggered a ban on just this computer – but once again it is confusing as I can upload media and make changes on other devices on the same router/modem.

    Thoughts?!?! I am at a loss here.
    Site is at http://repwindowsdoors.net for reference.

Viewing 15 replies - 16 through 30 (of 38 total)
  • Thread Starter Unsu

    (@unsu)

    Hi Mark,

    Yes – I can upload the same failed images. Any size, any type…as it should be!

    Yes, I just checked that website with all 3 devices and all read:
    Your IPv4 Address Is:
    24.140.242.205

    I still think there is a very specific LOCK, or BAN, or automatic REFUSAL of this particular machine, that was triggered somehow along the way between my computer and (what I believe) is the server/host. Not my IP, but something that recognizes just this desktop itself.

    Does that make any sense, or am I just going insane? 🙂

    Just to test, might try creating a new user on your PC and trying from that user’s account.

    Thread Starter Unsu

    (@unsu)

    Hi Mark,

    I already tried that – with multiple account privileges – same result!

    Mike

    Thread Starter Unsu

    (@unsu)

    I will also add that I have disabled and re-enabled all plugins, themes, etc.

    As I can perform on the site on other devices, and other people can do the same – I concluded it probably isn’t a plugin or theme related issue.

    Don’t rule out the possibility of a faltering physical component located in the client that’s giving you the trouble. Have you noticed any other intermittent issues related to downloads or maintenance processes on that particular machine that could be indicative of a struggling memory module.. or any other oddities in the performance or normal daily tasks associated with that particular client that might send up a red flag?

    [edit] “This computer works fine on 9 other wordpress client sites, tested them all (even another GoDaddy site)”

    …nevermind. 🙂

    Thread Starter Unsu

    (@unsu)

    Another day, another glimmer of hope – followed by failure.

    Logged on, was able to make one page change, and upload one photo. Added a second photo, and the stalling and HTTP error begun again.

    Can’t publish a second update to any page.

    Compare the async-upload.php from a working site to the broken one.

    Do you use the same theme on the other sites? Have you tried switching to the 2016 theme or disabling all plugins. I know the other computers work with those but maybe something unique about your computer.

    How much space do you have on the hard drive? Do you shut the computer down at night. It seems first thing you can make it work and then nada. A temp file somewhere not getting deleted? The server – enough disk space?

    Your code shows most images like this, http://repwindowsdoors.net/wp-content/uploads/image-service-doors-570x570.jpg 570w which results in an error but changing the code to http://repwindowsdoors.net/wp-content/uploads/image-service-doors-570x570.jpg shows the image. What is adding the additional 570w?

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    @kmessinger The 570w is correct. It comes from the srcset bit in WordPress. That’s how responsive images work. All sites have that now.

    @unsu Two thoughts:

    1. Do you have any problems uploading non-images? Try a text file, or a small zip file.

    2. Godaddy hosting does have systems that block specific IPs from time to time. Continue to bug their support about the problem. Give them your specific IP that is having the issue.

    Your “computer” cannot be blocked. That’s not how internet works. But your IP address can be falsely detected and blocked. It’s happened before.

    @SamuelWood The 570w results in a page not found. Is that correct?

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    @kmessinger You’re looking at the wrong thing. That 570w is not in the URL of the image. It’s in the srcset parameter, not the src parameter.

    Here’s the code in question:

    <img width="260" height="260" src="http://repwindowsdoors.net/wp-content/uploads/image-service-doors.jpg" class="vc_single_image-img attachment-full" alt="image-service-doors" srcset="http://repwindowsdoors.net/wp-content/uploads/image-service-doors.jpg 260w, http://repwindowsdoors.net/wp-content/uploads/image-service-doors-150x150.jpg 150w, http://repwindowsdoors.net/wp-content/uploads/image-service-doors-768x768.jpg 768w, http://repwindowsdoors.net/wp-content/uploads/image-service-doors-570x570.jpg 570w" sizes="(max-width: 260px) 100vw, 260px" />

    Notice how it has all the image sizes listed along with their width, in the srcset? That’s how responsive images works. The client uses that information to determine what image to display. Older browsers that don’t know about srcset use the src parameter instead.

    @samuel Wood (Otto) Thanks for the explanation. I am kinda like an older browser!

    Thread Starter Unsu

    (@unsu)

    Hey – thanks for the discussion. As of this morning I am having the same problems on this computer.

    Responses:
    * I have the same theme base on a few other sites, no problems with uploading or using it on this computer
    * I have 100’s of GB of space over 3 SSD hard drives
    * I wouldn’t be surprised if some temp file or restriction was added or placed on this computer itself automatically, and it’s just sitting there hidden.

    1. I tried a .txt, .doc and .zip and had the problems, yes!
    2. I agree – and have had my IP blocked over the years from different hosts. Once again, because uploading/publishing works on other devices on this site, and they told me the IP is unblocked, they can’t do anything else with it.

    One thing I noticed is the Limit Login & Attempts is full of attempted logins. Probably 5-6 failed attempts a day. Is that standard, or perhaps something like that has affected my logging in?

    Because this issue is SO unique, and SO focused on a single computer for a single site – I am almost tempted to just finish the design on another computer, and call it a day. This is far to weird and frustrating for me to proceed any further, and I can’t find a single other person on the internet who has come across a similar scenario with a resolution!

    My next step was to export the site and sql database and mirror it on another server and see what happens. If I can operate the same site perfectly on another server, I could at least place the blame on some sort of GoDaddy-specific lockout on this computer, or a file that has been created on this computer that is triggering a kill on my publishing/uploading.

    Thread Starter Unsu

    (@unsu)

    Your “computer” cannot be blocked. That’s not how internet works. But your IP address can be falsely detected and blocked. It’s happened before.

    Just to follow up on this – don’t computers have a physical address or computer specific MAC address? I am not well versed on that, so could be completely incorrect.

    But I DO believe a file or php execution could have been written and saved on my computer that is running or blocking this computer when it logs onto this specific web domain. Do you agree that is possible? It is literally the only thing I could see being the cause of this at this stage of testing.

Viewing 15 replies - 16 through 30 (of 38 total)
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