Support » How-To and Troubleshooting » Can't Upload Media Or Add Tags To 3.5
3 years, 9 months ago
I just upgraded a couple of hours ago to 3.5 and now I can’t add media or tags. Anyone else having this problem and know the solution?
Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the Twenty Eleven theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
Hi I’m having the same issue using the ARES custom purchased theme. If you change to TwentyTwelve it works. I disabled all plugins while using ARES, so it must be something with this theme.
The author said this (Peerapong):
I have submitted the update to fix issue on WordPress 3.5 to Themeforest and it’s on review queue. It should be ready to download within tomorrow
Hopefully this helps some of you using the same theme.
3 years, 6 months ago
Had exactly the same problem. Culprit turned out to be Arjuna theme that included a custom version of jquery.ui.widgets that conflicted with the one imported by wordpress.
edited functions.php in the theme to no longer load the custom version. that fixed the problem
hopefully this will save oneone some time.