Support » Fixing WordPress » can't upload media, nor create links or format Pages.

  • Resolved michaelgs

    (@michaelgs)


    when I click on the media button I get a pop-up asking me if I rally want to do this. If I answer in the affirmative I the page being edited opens in the window.
    no html tags such as <div> <h2> and <p> work all I get is plain wraparound text.
    I cannot link anything to anything. When I do and view the page the hyperlink does not exist.
    can anyone tell me how to fix this?
    this is happening only on this site: http://1stbirthdaypartytheme.com/
    thank you
    Michael

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Esmi,
    Thank you for your help.
    it was caused by WP-Contactform a plugin that works perfect on my other sites.
    Michael

    esmi

    (@esmi)

    Forum Moderator

    And what version of WordPress are they using?

Viewing 3 replies - 1 through 3 (of 3 total)
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