[resolved] can't upload media, nor create links or format Pages. (4 posts)

  1. michaelgs
    Posted 3 years ago #

    when I click on the media button I get a pop-up asking me if I rally want to do this. If I answer in the affirmative I the page being edited opens in the window.
    no html tags such as <div> <h2> and <p> work all I get is plain wraparound text.
    I cannot link anything to anything. When I do and view the page the hyperlink does not exist.
    can anyone tell me how to fix this?
    this is happening only on this site: http://1stbirthdaypartytheme.com/
    thank you

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. michaelgs
    Posted 3 years ago #

    Thank you for your help.
    it was caused by WP-Contactform a plugin that works perfect on my other sites.

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    And what version of WordPress are they using?

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