Support » How-To and Troubleshooting » CAN'T UPLOAD MEDIA


  • When I try to insert any media into my posts, the screen greys, loads, and then stays grey rather than allow for uploads… / ;

    Susie @ The Soulside OUT


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  • Moderator kmessinger


    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

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