Support » Plugin: Redis Object Cache » Can’t upload image if plugin is enabled

  • Resolved Piotr Kunicki

    (@kuperman87)


    Hi

    I can’t upload some images if Redis Object Cache is active..

    I can see the following error: https://assets.tuning4web.com/Notification_Center-3_2A9F6891.jpg

    but the image size is around 150KB and 1300px width..

    and If I disable Object Cache I can upload the same image without any problem..

    Diagnostic settings are here:

    Status: Connected Client: PhpRedis (v5.3.7) Drop-in: Valid Disabled: No Ping: 1 Errors: [] PhpRedis: 5.3.7 Relay: Not loaded Predis: 2.1.2 Credis: Not loaded PHP Version: 8.0.30 Plugin Version: 2.4.4 Redis Version: 6.0.16 Multisite: No Metrics: Enabled Metrics recorded: 21010 Filesystem: Working Global Prefix: “xxx_” Blog Prefix: “xxx_” WP_REDIS_PLUGIN_PATH: “/………com/public_html/wp-content/plugins/redis-cache” Global Groups: [ “blog-details”, “blog-id-cache”, “blog-lookup”, “global-posts”, “networks”, “rss”, “sites”, “site-details”, “site-lookup”, “site-options”, “site-transient”, “users”, “useremail”, “userlogins”, “usermeta”, “user_meta”, “userslugs”, “redis-cache”, “blog_meta”, “network-queries”, “site-queries”, “user-queries” ] Ignored Groups: [ “counts”, “plugins”, “themes”, “theme_json” ] Unflushable Groups: [] Groups Types: { “blog-details”: “global”, “blog-id-cache”: “global”, “blog-lookup”: “global”, “global-posts”: “global”, “networks”: “global”, “rss”: “global”, “sites”: “global”, “site-details”: “global”, “site-lookup”: “global”, “site-options”: “global”, “site-transient”: “global”, “users”: “global”, “useremail”: “global”, “userlogins”: “global”, “usermeta”: “global”, “user_meta”: “global”, “userslugs”: “global”, “redis-cache”: “global”, “counts”: “ignored”, “plugins”: “ignored”, “themes”: “ignored”, “blog_meta”: “global”, “network-queries”: “global”, “site-queries”: “global”, “user-queries”: “global”, “theme_json”: “ignored” } Drop-ins: [ “advanced-cache.php v by “, “Redis Object Cache Drop-In v2.4.4 by Till Krüss” ]


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Are you running out of PHP memory? Check your logs.

    Thread Starter Piotr Kunicki

    (@kuperman87)

    No, there are no problem with out of PHP memory, hosting support also confirm that there are no errors connected with file uploading (in log files).. also a lot of other images are uploaded correctly..

    Plugin Author Till Krüss

    (@tillkruess)

    Are you seeing any error messages in your logs?

    Thread Starter Piotr Kunicki

    (@kuperman87)

    @tillkruess no, can’t see any error messages..
    If i disable Redis Object Cache plugin, uploading works properly, if I enable it again – uploading doesn’t work.

    Plugin Author Till Krüss

    (@tillkruess)

    Might be a conflict with another plugin. We don’t have control over that, all we provide is the wp_cache_*() API.

Viewing 5 replies - 1 through 5 (of 5 total)
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