Support » Theme: Spasalon » Can't upload image

  • Hi,

    I have an error since the last month.
    I can’t upload a image in home page from Appearance-Option Panel, it shows: “Unfortunately, the page you tried accessing could not be retrieved.”. Before that, I could upload any image without problems.
    It shows in my page: suculaff.com
    The only image that doesn’t appear is the described error. I don’t know how resolve, I’ve tried to updated, and nothing.

    What could I do? Thanks so much!!

Viewing 11 replies - 1 through 11 (of 11 total)
  • You should check your permission. Chmode image folder to 775.

    Thread Starter Akhesa

    (@akhesa)

    But I am not working from file directory, I am working from Option Panel in WordPress. I haven’t changed the permission and before, I could upload images.

    Thread Starter Akhesa

    (@akhesa)

    I’ve changed the permission and nothing happened… 🙁

    Hi

    Are you using any plugin , If yes then kindly deactivate all plugin one by one .
    Bz it happens due to conflict of the plugin . May be any plugin conflicting with the theme .

    Thanks

    Thread Starter Akhesa

    (@akhesa)

    I’ve tried to deactivate all the plugins and now I have an internal error 500. The page has desappeared!!

    What can I do???

    Thread Starter Akhesa

    (@akhesa)

    I’ve resolved the internal error 500 but still not working the upload of image from option panel.

    Without plugins and with the changed permission nothing happen…. any other ideas?

    Thanks so much!!!

    Hi

    Please Update Spasalon theme Package.

    Bcoz fine working in my end.
    Please specify your issue which image not uploading you.

    Thanks.

    Thread Starter Akhesa

    (@akhesa)

    HI,

    I updated the theme before, and nothing changed.

    The image that I have problems to upload is the only one that appear in blank in the home page: suculaff.com

    What can I resolve it?

    Thanks so much… 🙁

    Hi

    Please Indicate snapshot image. Bcoz all Image upload working fine my end.

    And Please clear your cache memory.

    Thanks.

    Thread Starter Akhesa

    (@akhesa)

    Hi,

    I don’t know how to upload an image here. I cleared my cache.
    The image is between “Especies Suculentas” and “Piedras Decorativas”. It takes part of a set of 4 images. In the second image appears “Spa Feathure” because the image doesn’t appear correctly.

    Do you see it?

    Thanks so much!

    Hi

    please share your admin detail My Email ID

    imranali818@gmail.com

    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
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