• Resolved r4ptor

    (@r4ptor)


    Hi,

    I almost gave up on searching when I found this plug-in – just what I need, but I can’t upload/use any fonts 🙁

    I contacted my web host thinking they might be blocking for the filetypes, but they aren’t.

    I’ve tried using TTF, WOFF and WOFF2. Any suggestions?

    Regards.

    Edit: Btw, I’m not getting any error messages or anything like that. when I chose a font to upload, it just doesn’t get uploaded.

    • This topic was modified 8 years, 4 months ago by r4ptor.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author kontur

    (@kontur)

    There seems to be one error related to a bug in WP core 4.7.1 and 4.7.2, but for that you’d usually get a error message.

    When you try add a Font, does the entry get created and only the files are missing, or is the tab “Fonts & Files” completely empty?

    Thread Starter r4ptor

    (@r4ptor)

    The files are missing. I see “Fonts & Files” and when I edit a font set, I see nothing under “Current file”, after having picked a font and pressed on update.

    I’ve tried several fonts and formats.

    Ps. I just updated Fontsampler today.

    • This reply was modified 8 years, 3 months ago by r4ptor.
    Plugin Author kontur

    (@kontur)

    Okay, that does sound strange. I have to ask rather “stupid” questions to see at what point this fails, maybe there is something about your hosting provider or similar that causes an unexpected problem.

    Now, if for some reason uploading the fonts fails it is exactly like you describe, in the “Fonts & Files” tab the entries don’t have a preview, and when editing a fontset the current files are empty.

    Could you let me know what exactly happens when you try to create or edit a fontset. For example, download from here the “Webfont kit” and select only “Woff”. Unzip, then in the “Woff” field of a fontset, give the fontupload a name in and select one of the woff files from the extracted zip folder. When you press “Create” or “Update”, do you get any kind of message at the top of the page? The message (for success) should read something like:

    Uploaded woff file: Roboto-Black-webfont.woff
    Created fontset Roboto Black

    If not, do you get a error message of any sort?

    Also, do you know what version of PHP your server is running? (For example installing the “Version Info” plugin will print this information in the Admin area footer, like so: “You are running WordPress 4.7.2 | PHP 5.5.38-nmm2 | Apache | MySQL 5.5.52-nmm1-log”

    I hope we can figure out what is going on here 🙂

    Plugin Author kontur

    (@kontur)

    Lacking further feedback on the issue I assume this resolved, especially since this sounds very much like the fixed temporary bug caused by WP core 4.7.1-3.

Viewing 4 replies - 1 through 4 (of 4 total)
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