Support » Plugin: Photo Gallery by 10Web - Mobile-Friendly Image Gallery » Can’t upload any photo to gallery after last update

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Asya Gabrilyan

    (@asyag)

    Dear @dromanov31,

    There might be some conflict with other plugins.

    Please try deactivating other plugins and checking if the gallery upload works alone by itself.
    Then activate other plugins one by one and check the gallery upload when those plugins are activated.

    Sincerely,

    Thread Starter dromanov31

    (@dromanov31)

    Hello @asyag

    I tried deactivating plugins and activating them one by one. No change.

    I created a mirror of the whole site on another server and everything works just fine. May there be some server misconfiguration?

    Plugin Support Asya Gabrilyan

    (@asyag)

    Dear @dromanov3,

    Please check php gd2 library with your hosting.

    Sincerely,

    Thread Starter dromanov31

    (@dromanov31)

    Hello @asyag

    WordPress health page indicates that GD Version is “bundled (2.1.0 compatible)”

    Plugin Support Asya Gabrilyan

    (@asyag)

    Dear @dromanov31,
    Can we please have the php error_log?
    Please ask your hosting to provide it.

    Sincerely,

    Thread Starter dromanov31

    (@dromanov31)

    Hello @asyag

    Sorry for a long response.

    Here is a php error_log

    [Wed Mar 18 09:50:09 2020] [error] [client 193.109.**.**] PHP Fatal error:  Out of memory (allocated 52428800) (tried to allocate 4096 bytes) in /home/users/a/***/domains/***/wp-content/plugins/photo-gallery/filemanager/UploadHandler.php on line 470, referer: http://www.***.**/wp-admin/admin-ajax.php?action=addImages&bwg_width=1150&bwg_height=800&extensions=jpg,jpeg,png,gif,svg&callback=bwg_add_image&bwg_nonce=73b118955e&
    [Wed Mar 18 09:50:13 2020] [error] [client 193.109.**.**] PHP Fatal error:  Out of memory (allocated 25165824) (tried to allocate 20480 bytes) in /home/users/a/***/domains/***/wp-admin/includes/ajax-actions.php on line 4641, referer: http://www.***.**/wp-admin/admin.php?page=galleries_bwg&task=edit&current_id=7

    IPs, domains and folder names are replaced with asterisks.

    This error repeats every time while uploading photo to a gallery. It looks like there is some memory leak.

    Plugin Support Asya Gabrilyan

    (@asyag)

    Dear @dromanov31,

    Please try increasing memory_limit.
    Refer to your hosting to have it increased.

    Sincerely,

Viewing 7 replies - 1 through 7 (of 7 total)
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