Can't upload a file via the "Quick-add Download" tab

Viewing 3 replies - 1 through 3 (of 3 total)
  • terrygrow

    (@terrygrow)

    7 years, 10 months ago

    It might be helpful to others who might look at this issue for you to open the developer tools in your browser before you replicate the problem, then look in the Console for any errors and paste them to this thread. Often when something hangs like that, there’s some javascript failing somewhere.

    Thread Starter ashleyford

    (@ashleyford)

    7 years, 10 months ago

    Thanks Terry. Not a clue why, but it’s suddenly burst into life again and all works ok. Could have been a network timeout on upload failing the ajax request, but i’m sure it’d be setup to handle errors… but anyway it seems to work.

    Before I mark this topic as resolved I’m going to do some cross browser testing to ensure there’s not a javascript issue of another kind.

    Harish Chouhan

    (@hchouhan)

    7 years, 10 months ago

    Hey Ashley,

    I’m marking this ticket as resolved as we were unable to replicate the issue. If you face it again, please feel free to reopen the ticket and let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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