Title: Can't upload
Last modified: August 24, 2016

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# Can't upload

 *  [NapaDave](https://wordpress.org/support/users/napadave/)
 * (@napadave)
 * [11 years ago](https://wordpress.org/support/topic/cant-upload-14/)
 * I can’t load any images and get this message
 * An unexpected error occured. This is most likely due to a server misconfiguration.
   Check your PHP error log or ask your hosting provider for assistance.
 * What’s up?
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years ago](https://wordpress.org/support/topic/cant-upload-14/#post-6067762)
 * [@napadave](https://wordpress.org/support/users/napadave/) – Are you seeing any
   recent references in your error_logs related to NextGEN Gallery?
 * – Cais.
 *  Thread Starter [NapaDave](https://wordpress.org/support/users/napadave/)
 * (@napadave)
 * [11 years ago](https://wordpress.org/support/topic/cant-upload-14/#post-6067811)
 * Cais,
 * Sorry to say, I am a bit of a novice, I would not know where to look for error
   logs, nor what they might tell me.
 * Dave
 *  [Umuthan Uyan](https://wordpress.org/support/users/umuthan/)
 * (@umuthan)
 * [11 years ago](https://wordpress.org/support/topic/cant-upload-14/#post-6067839)
 * hi!
 * we have the same error.
 * Error log:
    `HP Fatal error: Call to a member function get_entity() on a non-
   object in /srv/www/htdocs/wordpress/wp-content/plugins/nextgen-gallery/products/
   photocrati_nextgen/modules/datamapper/package.module.datamapper.php on line 359,
   referer: http://localhost/wordpress/wp-admin/admin.php?page=ngg_addgallery`
 * WordPress 4.2.1 with NexgenGallery 2.0.66.37 upload works. NextGenGallery 2.0.71
   and above upload not working.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years ago](https://wordpress.org/support/topic/cant-upload-14/#post-6067857)
 * [@umuthan](https://wordpress.org/support/users/umuthan/) – Please start your 
   own topic so we can try to help you with your specific issue on your specific
   site.
 * See [http://codex.wordpress.org/Forum_Welcome#Where_To_Post](http://codex.wordpress.org/Forum_Welcome#Where_To_Post)
 * Thanks!
 * – Cais.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years ago](https://wordpress.org/support/topic/cant-upload-14/#post-6067858)
 * [@napadave](https://wordpress.org/support/users/napadave/) – Please check with
   your web hosting service, they should be able to help you locate any error_logs
   that may exist on your site.
 * Thanks!
 * – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can't upload’ is closed to new replies.

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## Tags

 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 5 replies
 * 3 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/cant-upload-14/#post-6067858)
 * Status: not resolved