Support » Plugin: Portfolio and Gallery Builder - GridKit Portfolio Gallery » Can´t upgrade from monthly to lifetime license

  • Resolved sandranocnoc

    (@sandranocnoc)


    After having tested the Grid Kit plugin for a couple of months we purchased the “Lifetime Standard License” but when we try to replace the license key in WP-panel we get message: “ERROR: Your package and the key you’ve entered does not match!”

    Please help, how do I upgrade the license without losing data?

    The page I need help with: [log in to see the link]

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  • Plugin Author wpsofts

    (@wpsofts)

    Simply uninstall currently installed version, then install the package we’ve emailed you. You will not lose your data, unless you’ll manually delete them! All your data will appear after installing the new package!

    For more detailed instructions, please drop us an email at support@wpsofts.com

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