Can't update WP or plugins in the dashboard

  • llprice

    (@llprice)


    13 years ago

    I can’t add or update plugins, nor can I update WP from the dashboard on a couple of sites I work on — I can update the files via ftp.

    Although ftp updates seems to work, I’d rather use the automatic upgrade options — it would be so much faster and easier.
    I am not admin for either server, one is probably Apple/Apache. The other is Linux or Win., with a Plesk Panel.

    Any pointers to codex files or forum discussion would be appreciated.

    Thanks.
    llprice

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    (@esmi)

    13 years ago

    I can’t add or update plugins, nor can I update WP from the dashboard on a couple of sites I work on

    Why? What happens?

    Thread Starter llprice

    (@llprice)

    13 years ago

    Typically, I get “Unpacking the Update…” after entering the log/pass information but the process must time-out without notice or error message. Nothing appears in the plugin folder no matter how long I wait.
    I have never been able to update WP or add plugins from the Dashboard on these two site. I don’t know which, if any server settings are preventing the updates, or if I am missing some setting that I could adjust, like a permissions, that would fix the problem.

    Note: I can update using ftp. However, that takes more time and effort.

    L.L. Price

    esmi

    (@esmi)

    13 years ago

    What happens?

    Thread Starter llprice

    (@llprice)

    13 years ago

    Nothing happens; that’s the problem. I’m not getting a handy error message, or a timeout message. The process starts, but never gets around to actually loading the plugins or updates into the appropriate folders. I’m not getting any feedback from the screen about when, or how, or why the process ends.

Viewing 4 replies - 1 through 4 (of 4 total)
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