Can't update wordpress website (fatal error)

  • Resolved sociallyin

    (@sociallyin)


    8 years, 5 months ago

    Hey guys I am having an issue on my website. The url is mihaamigos.com. Everything looks fine on the frontend, but I’m having an issue on the backend. Whenever I try to update a page, add a post, make changes, etc I get a fatal error message. I have attached the fatal error message along with this post. I can also give somebody backend access if it is needed to fix the issue. I’m not that technically advanced so please bear with me.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    8 years, 5 months ago

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fifteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter sociallyin

    (@sociallyin)

    8 years, 5 months ago

    I talked to the theme developers and they switched to another theme for me and the problem still existed. I deactivated all my plugins and the problem still exists. I’m not sure what the issue is.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    8 years, 5 months ago

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    If that doesn’t work, please quote what the error is.

    Thread Starter sociallyin

    (@sociallyin)

    8 years, 5 months ago

    Thanks that has seemed to solve the issue

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    8 years, 5 months ago

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
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