Support » Plugins and Hacks » Can't update the plugin

Can't update the plugin

  • ScrltOTara


    After it spins for a long time, I get the following when trying to update the plugin:

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Plugin NextGEN Gallery by Photocrati (1/1)
    Downloading update from http://downloads.wordpress.org/plugin/nextgen-gallery.zip…
    Unpacking the update…
    An error occurred while updating NextGEN Gallery by Photocrati: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Disabling Maintenance mode…

    All updates have been completed.


Viewing 1 replies (of 1 total)
  • Plugin Author photocrati


    @scrltotara – You may need to update manually via FTP. Simply download the latest version of the plugin; un-zip the archive, then manually FTP the files to your installation over-writing all files/folders in the current installation.


    – Cais.

Viewing 1 replies (of 1 total)
  • The topic ‘Can't update the plugin’ is closed to new replies.