Title: cant update the plugin
Last modified: September 13, 2020

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# cant update the plugin

 *  Resolved [eldoland](https://wordpress.org/support/users/eldoland/)
 * (@eldoland)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-update-the-plugin-4/)
 * Hi,
    I just installed the plugin but im getting this message [https://monosnap.com/file/Gxbdxk3WPenK6h8F7uMPcigFzYA9Li](https://monosnap.com/file/Gxbdxk3WPenK6h8F7uMPcigFzYA9Li)
   btw there is no button to update it in the plugin page. Any idea? thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [eldoland](https://wordpress.org/support/users/eldoland/)
 * (@eldoland)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-update-the-plugin-4/#post-13399156)
 * ok it worked in incognito mode
    thanks
 *  [alortega](https://wordpress.org/support/users/alortega/)
 * (@alortega)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/cant-update-the-plugin-4/#post-13401480)
 * Hello [@eldoland](https://wordpress.org/support/users/eldoland/),
 * Thanks for your submission and glad to hear the issue is resolved.
 * If you observe any further issues using the plugin out of incognito mode, please,
   reach out and we will be happy to assist.
 * Kind regards,
    Alvaro.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘cant update the plugin’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [alortega](https://wordpress.org/support/users/alortega/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/cant-update-the-plugin-4/#post-13401480)
 * Status: resolved