Support » Plugin: WP-Filebase Download Manager » Can't Update Templates

  • Ever since upgrading to version I’ve had this issue on a couple different sites. Since then I’ve upgraded them to in hopes the issue would be resolved, but it’s not.

    I can’t update the templates on my websites. The link to get to the templates doesn’t even appear when I hover over “WP-Filebase” in the admin toolbar. I found a direct link to it in the plugin, but when I click on it I get the error message:

    You do not have sufficient permissions to access this page.

    I’m the creator of the website, so my role is set to Administrator. I use custom templates on all of my websites, so this is really frustrating for me. How do I fix this?

    – C.

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  • This was happening to me and I could not find how to access and edit my WP-filebase templates.

    Then a found a forum post where they mention define(‘DISALLOW_FILE_EDIT’, true); in the wp-config.php which is set by a security plugin. This is done in order to disable editing plugins from the admin area.

    So I remembered that I had changed this myself for security reasons.

    Set it to true if you have it as false and that should fix it.
    It worked for me!




    Finally got around to being able to test this, and YES, that’s what it was! We’re probably using the same security plugin.

    Thanks so much, Armando!

    – C.

    Thank you for this tidbit!!!

Viewing 3 replies - 1 through 3 (of 3 total)
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