Title: Can’t update plugin
Last modified: October 25, 2023

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# Can’t update plugin

 *  Resolved [marketingqhp](https://wordpress.org/support/users/marketingqhp/)
 * (@marketingqhp)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/cant-update-plugin-15/)
 * I’m trying to update this plugin but i keep getting this error
 * The update process is starting. This process may take a while on some hosts, 
   so please be patient.
 * Enabling Maintenance mode…Updating Plugin WPCode Lite (1/1)
 * Downloading update from [https://downloads.wordpress.org/plugin/insert-headers-and-footers.2.1.4.1.zip…](https://downloads.wordpress.org/plugin/insert-headers-and-footers.2.1.4.1.zip…)
   
   Unpacking the update…Installing the latest version…Plugin update failed.
 * An error occurred while updating WPCode Lite: **Could not move the old version
   to the upgrade-temp-backup directory.**
 * Disabling Maintenance mode…
 * All updates have been completed.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-update-plugin-15%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * (@gripgrip)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/cant-update-plugin-15/#post-17151549)
 * Hi [@marketingqhp](https://wordpress.org/support/users/marketingqhp/),
 * That error does not seem to be related to WPCode specifically but instead it 
   seems to be an error with the permissions on your server. It’s likely that the**
   upgrade-temp-backup** folder can’t be created or the permissions for the folder
   don’t allow writing in it.
 * This is a change from WordPress 6.3 as explained in this article [https://make.wordpress.org/core/2023/07/11/new-in-6-3-rollback-for-failed-manual-plugin-and-theme-updates/](https://make.wordpress.org/core/2023/07/11/new-in-6-3-rollback-for-failed-manual-plugin-and-theme-updates/)
 * You can find solutions posted by others in this thread: [https://wordpress.org/support/topic/update-failed-could-not-create-the-upgrade-temp-backup-directory/](https://wordpress.org/support/topic/update-failed-could-not-create-the-upgrade-temp-backup-directory/)
 *  [hmabpera](https://wordpress.org/support/users/hmabpera/)
 * (@hmabpera)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/cant-update-plugin-15/#post-17282932)
 * i am having the same problem. update failed. could not move the old version to
   the upgrade-temp-backup directory. After that the plugin, Name of plugin, has
   been deactivated due to an error: Plugin does not exist.
 * Now the plugin is on the server in wp-content/plugins directory but not in my
   admin plugin list.
 * I notice that the plugin was left in this directory from a previous successful
   update. Could this be the reason for the error.? Why are successfully updated
   prior plugins now being left in this directory? However they are removed on a
   subsequent failed update of the same plugin.
 * plugin was leftover in upgrade-temp-backup after a successful update of same 
   plugin. next time I update same plugin, update fails, plugin gone from upgrade-
   temp-backup directory, AND my admin list of plugins but still sits in wp-content/
   plugins, deactivated, gone from website.
 * upgrade-temp-backup and sub directory owned by daemon and 775 permissions.
 * How can I prevent this from happening when I update?
   How can I recover the plugin
   that is sitting in the correct directory but now not “seen” by wordpress? The
   documents you referenced are beyond my experience. Is there a simple way to get
   back to where I was? thanks.
 *  Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * (@gripgrip)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/cant-update-plugin-15/#post-17283721)
 * Hi [@hmabpera](https://wordpress.org/support/users/hmabpera/),
 * That issue is not specific to WPCode and it’s related to the way WordPress handles
   updates in the most recent versions and an incompatibility or a temporary error
   specific to your setup.
 * You should be able to simply delete the WPCode plugin from the plugins folder
   and install it again from wp-admin > Plugins > Add new and get the latest version
   of the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t update plugin’ is closed to new replies.

 * ![](https://ps.w.org/insert-headers-and-footers/assets/icon-256x256.png?rev=2758516)
 * [WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager](https://wordpress.org/plugins/insert-headers-and-footers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/insert-headers-and-footers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/insert-headers-and-footers/)
 * [Active Topics](https://wordpress.org/support/plugin/insert-headers-and-footers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/insert-headers-and-footers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/insert-headers-and-footers/reviews/)

## Tags

 * [not-updating](https://wordpress.org/support/topic-tag/not-updating/)
 * [update](https://wordpress.org/support/topic-tag/update/)
 * [update issues](https://wordpress.org/support/topic-tag/update-issues/)
 * [Updates](https://wordpress.org/support/topic-tag/updates/)

 * 3 replies
 * 3 participants
 * Last reply from: [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/cant-update-plugin-15/#post-17283721)
 * Status: resolved