Support » Plugins and Hacks » WordPress Related Posts » Can't update or delete or disable

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author PetraP

    (@petrap)


    Hey Benny,

    thanks for reaching out! Would you be so kind and give me the link to your blog, so that I can take a closer look?

    Looking forward to your reply,
    Petra

    benny.a

    (@bennyagmailcom)


    Its blog.macronimous.com Petra. Thank you for the swift response.

    Plugin Author PetraP

    (@petrap)


    Hey,

    thanks for getting back to me and for the link! I have checked out your blog and if I am not mistaken you have our related posts disabled/removed?
    What ever the case, I have a suggestion for you – try to manually install the new version (if you haven’t tried this already). On this page: http://wordpress.org/plugins/wordpress-23-related-posts-plugin/developers/ you will find all the versions, download the current one, save it somewhere on your computer and then upload it by going to “Plugins”-> “Add new”-> “Upload”-> install, activate.

    Please let me know how it goes, take care and have a nice day,
    Petra

    benny.a

    (@bennyagmailcom)


    Petra,

    We tried everything, including fresh install.

    If you see this video, you can check even activation doesn’t work – it takes to the blog homepage.

    Thanks,

    Plugin Author PetraP

    (@petrap)


    Hey Benny,

    thanks for the video, it really helped a lot! For example I noticed you have “WordPress Firewall” plugin installed. As soon as I have install it on my side, I couldn’t activated our plugin. So, to update our plugin, disable the WordPress Firewall plugin, update and then re-activate it. It should work!

    Please let me know how it goes,
    Petra

    benny.a

    (@bennyagmailcom)


    Hi Petra,

    I disabled WP Firewall The moment as per your instructions, it worked. Great! Thanks a lot.
    I was able to update the plugin too and got the glory back. 🙂

    Warm Regards,
    Benny

    PS: I will give a twit and FB post about the plugin and support by Zemanta.

    Plugin Author PetraP

    (@petrap)


    Hey,

    glad to hear it worked! 😀
    And big thank you for the kind words, truly appreciated!!

    All the best,
    Petra

Viewing 7 replies - 1 through 7 (of 7 total)
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