Title: Can't update my Plugins Last modified: August 21, 2016 --- # Can't update my Plugins * Resolved [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/) * Hi, * Since 1 month, I can’t update my plugins in automatic mode. I’m mandatory to update them manually. During the update process, no message. It takes a long times to respond, and at the end, the message “Downloading the update…” appears twice, as you can in the screen capture here: [http://postimg.org/image/t9lj2r90z](http://postimg.org/image/t9lj2r90z) No error message ! And nothing is updated ! * At the beginning, I though that was one plugin, but in fact, all plugins do that in my WordPress. - I tried to deactivate all my plugins to update just 1 plugin, it was the same behavior. - I also tried to change my theme… it was the same. - I also tried without my **.htaccess** files… it was the same. - I tried to switch file/folder permission from 0755 to 0777 to the entire \ plugins\ directory, sub-folders and files… it was the same behavior. - Finally, I overwritten all the WordPress files (still the same version 3.6.1)… it was the same. * Still have the 2 messages “Downloading the update…” on my screen. Have you got an idea ? Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/cant-update-my-plugins/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cant-update-my-plugins/page/2/?output_format=md) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4223866) * This is probably a server issue – sometimes caused by a failure to compile PHP with cUrl. Contact your hosts about it. * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4223868) * I know recently my PHPmyadmin dashboard has changed. Perhaps something changed with PHP ? * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4223871) * Esmi, * Another thing… it’s strange, because on my other WordPress site, I can do plugin update without any problem. My primary wordpress site is [http://www.riversatile.fr](http://www.riversatile.fr)( where plugin update fails) My secondary wordpress site is [http://music.riversatile.fr](http://music.riversatile.fr)( where plugin update success) * You still think it’s a server issue ? * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4223877) * I also check in my host dashboard, the PHP Configuration is the same on the both wordpress sites. And I can’t manage cUrl settings. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4223980) * Try asking your hosts about this. * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224031) * This evening, before contact my hosts, I tried to downgrade knowingly a plugin( BJ Lazy Load) to test to update it. The update process was successful ! I did the same for the plugin Yet Another Related Posts Plugin, but the update process didn’t work ! So I didn’t understand what was wrong !!! * There was one thing I didn’t test… My …wp-content\upgrade\ folder was with permission 0755, I deleted the “upgrade” folder, I created a new one with permissions 0777. Then, the plugin Yet Another Related Posts has been updated successfuly ! * What do you think about that Esmi ? Is the issue still on my hosts side ? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224032) * > I deleted the “upgrade” folder, I created a new one with permissions 0777. * I don’t think that was a good idea. The correct folder ownerships are often important. What have your hosts said about this? Have you checked your site’s error logs? * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224039) * Sure, I’m aware that permissions should be at 0755. I restored them. I checked my HTTP log file for yesterday, I see the GET requests for the update **update. php?action=upgrade…** but nothing that would show a success of the operation. I don’t have any tool to debug the update process. I tried with WordPress debugging feature, but it didn’t work. * **Here is what I have in the log file for yesterday :** `www.xxxxxxxxxxx.fr www.xxx.yyy.zzz - - [15/Oct/2013:21:32:00 +0200] "GET /wp-admin/update.php?action =upgrade-plugin&plugin=broken-link-checker%2Fbroken-link-checker.php&_wpnonce =xxxxxxxxxx HTTP/1.1" 200 7154 "http://www.xxxxxxxxxxx.fr/wp-admin/plugins.php"" Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.69 Safari/537.36"` and `www.xxxxxxxxxxx.fr www.xxx.yyy.zzz - - [15/Oct/2013:21:54: 03 +0200] "GET /wp-admin/update.php?action=upgrade-plugin&plugin=yet-another- related-posts-plugin%2Fyarpp.php&_wpnonce=xxxxxxxxxx HTTP/1.1" 200 7163 "http:// www.xxxxxxxxxxx.fr/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/ 537.36 (KHTML, like Gecko) Chrome/30.0.1599.69 Safari/537.36"` * I have not yet contacted my hosts. My hosts is “Nuxit”, in France. I found an article that advises to put the 2 following lines at the very top of the **.htaccess** file. * ``` AddHandler x-httpd-php5 .php AddType application/x-httpd-php5 .php ``` * But this didn’t solved the issue. This is an update issue that occurs randomly. Aside from my main problem, can I leave these 2 lines ? * Do you still suggest me to contact my hosts ? How can I broach the subject simply with them ? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224040) * The logs that you have posted are extracts from access logs – not error logs. * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224042) * Ho… so I don’t have access to error logs. How can I have/activate error logs? Wordpress can’t provide error logs ? My hosts can ? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224053) * Your hosts will have error logs. Try asking them how you can access them. * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [12 years, 6 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224084) * OK. And for these 2 lines at the very top of the .htaccess file ? What’s your thought ? * ``` AddHandler x-httpd-php5 .php AddType application/x-httpd-php5 .php ``` * [abazei](https://wordpress.org/support/users/abazei/) * (@abazei) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224253) * I am having a problem with my upgrade, I can’t do it automatically!! I have to do it manually and I can’t figure out how to do it!! * I have no access to my posts or pages, I can’t edit or add .. basically I can’t do anything. * Thread Starter [Riversatile](https://wordpress.org/support/users/riversatile/) * (@riversatile) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224254) * Hi Abazei, * I think the root cause of your issue is not the same than mine that I wrote by the past in this post. * Try to deactivate your plugins, then try to add/edit posts. * Cheers * [abazei](https://wordpress.org/support/users/abazei/) * (@abazei) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/#post-4224255) * How do I deactivate my plugins 🙁 Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/cant-update-my-plugins/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cant-update-my-plugins/page/2/?output_format=md) The topic ‘Can't update my Plugins’ is closed to new replies. ## Tags * [automatic](https://wordpress.org/support/topic-tag/automatic/) * [manually](https://wordpress.org/support/topic-tag/manually/) * [message](https://wordpress.org/support/topic-tag/message/) * [nothing](https://wordpress.org/support/topic-tag/nothing/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 20 replies * 3 participants * Last reply from: [abazei](https://wordpress.org/support/users/abazei/) * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/cant-update-my-plugins/page/2/#post-4224260) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics