Title: Can’t Update Form
Last modified: June 26, 2026

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# Can’t Update Form

 *  Resolved [AniemAmebA](https://wordpress.org/support/users/aniemameba/)
 * (@aniemameba)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/cant-update-form/)
 * Hello! I can’t update one of our forms anymore. It seems to be only 1 form that
   I can’t update. I tried before a plugin update and after. It’s called “Book Our
   Space” & id=6790. I’ve tried a simple change like updating the label and still
   get an error
 * The error:
 * Heads Up!
 * Something went wrong while saving the form. Please reload the page and try again.
 * Please contact support if this behavior persists.
 * I’ve tried clearing my cache, logging out and back in, and no luck.
 * Windows 10, Chrome Browser
 * Any thoughts on what I should try?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-update-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [AniemAmebA](https://wordpress.org/support/users/aniemameba/)
 * (@aniemameba)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/cant-update-form/#post-18949413)
 * Website with form on it: [https://www.intermissionbeer.com/book-our-space/](https://www.intermissionbeer.com/book-our-space/)
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [6 days, 2 hours ago](https://wordpress.org/support/topic/cant-update-form/#post-18951394)
 * Hey [@aniemameba](https://wordpress.org/support/users/aniemameba/) 
   Thanks for
   reaching out.When you get a chance, could you check your browser’s developer 
   tools while trying to save the form and let us know if you see any errors in 
   the JS console or the Network tab? In case it helps, you can learn more about
   using developer tools in [this guide](https://www.wpbeginner.com/wp-tutorials/basics-of-inspect-element-with-your-wordpress-site/#aioseo-easily-find-errors-on-your-site).
   Thanks!
 *  Thread Starter [AniemAmebA](https://wordpress.org/support/users/aniemameba/)
 * (@aniemameba)
 * [5 days, 21 hours ago](https://wordpress.org/support/topic/cant-update-form/#post-18951556)
 * ![](https://i0.wp.com/www.intermissionbeer.com/wp-content/uploads/2026/06/Screenshot-
   2026-06-29-203750.png?ssl=1)
 * Hopefully the image comes through ok for you! Let me know if I need to try anything
   else. I’m also ok with starting from scratch but wanted to make you aware of 
   any issues.
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [5 days, 1 hour ago](https://wordpress.org/support/topic/cant-update-form/#post-18952552)
 * Hi [@aniemameba](https://wordpress.org/support/users/aniemameba/) ,
 * Thanks for sharing the screenshot!
 * I can see that the admin-ajax request is showing as “Not Acceptable.”
 * This usually happens when the AJAX script (which allows the form to save without
   refreshing the page) is not being allowed to load. This almost always stems from
   two possible reasons.
 * 1) A file permissions issue. If you contact your host and ask them to reset file
   permissions, this should start working properly.
 * 2) Another reason is the security policies that are enforced on the server. It
   is likely that your server has some Mod_Security (firewall) rules that are blocking
   the save action of the admin-ajax request.
 * The best next step to resolve this issue would be to reach out to your host to
   check these two points. They should be able to reset the file permissions and
   check the firewall settings to unblock the admin-ajax request. They should be
   able to help identify and resolve the issue.
 * Hope that helps !
 *  Thread Starter [AniemAmebA](https://wordpress.org/support/users/aniemameba/)
 * (@aniemameba)
 * [5 days ago](https://wordpress.org/support/topic/cant-update-form/#post-18952571)
 * [@amjadali688](https://wordpress.org/support/users/amjadali688/)
 * Ok – I was able to chat with my hosting company and they were able to fix this
   based on what you said above. Do you want me to copy and paste the chat here 
   or just go ahead and mark it as resolved?
 *  Plugin Support [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * (@amjadali688)
 * [4 days, 3 hours ago](https://wordpress.org/support/topic/cant-update-form/#post-18953542)
 * Hi [@aniemameba](https://wordpress.org/support/users/aniemameba/) ,
 * That’s great to hear! I’m glad your hosting provider was able to get the issue
   resolved.
 * I’ve gone ahead and marked this thread as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [Amjad Ali](https://wordpress.org/support/users/amjadali688/)
 * Last activity: [4 days, 3 hours ago](https://wordpress.org/support/topic/cant-update-form/#post-18953542)
 * Status: resolved