Cant update

  • Resolved mktfeajunior

    (@mktfeajunior)


    3 years, 8 months ago

    I cant update Optimizer to its new version. I am trying to download at the Appearence>Themes section but it doesnt work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author OptimizerWP

    (@layerthemes)

    3 years, 8 months ago

    @mktfeajunior Are you using the PRO version?

    If you are using the free version and cannot update, please make sure your PHP version is 7.0.

    Thanks

    Thread Starter mktfeajunior

    (@mktfeajunior)

    3 years, 8 months ago

    No! Its the Pro version. And php is already updated to its latest version.

    Now it’s saying that it failed to download. Unauthorized. What does this mean?

    Theme Author OptimizerWP

    (@layerthemes)

    3 years, 8 months ago

    @mktfeajunior Sounds like you have activated the license on another website or have’t activated the license on your site at all. Since we are not allowed to provide support for the PRO version here, please send us a message through our contact form:
    https://optimizerwp.com/contact/

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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