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[resolved] Can't Uninstall WP Super Cache (11 posts)

  1. rachelm1122
    Member
    Posted 4 years ago #

    I'm experiencing a clash with Digital Access Pass so I want to remove this plugin but I am getting the following warning message:

    I tried deleting it from the FTP access but then the site crashed and I had to get my webhost to put it back!

    Warning: include(../../../wp-load.php) [function.include]: failed to open stream: No such file or directory in /home/successfulgardendesign/successfulgardendesign.com/wp-content/plugins/wp-super-cache/uninstall.php on line 8

    Warning: include() [function.include]: Failed opening '../../../wp-load.php' for inclusion (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/successfulgardendesign/successfulgardendesign.com/wp-content/plugins/wp-super-cache/uninstall.php on line 8
    UNINSTALL_WPSUPERCACHE must be set to a non-blank value in uninstall.php

    Thanks

  2. esmi
    Forum Moderator
    Posted 4 years ago #

  3. rachelm1122
    Member
    Posted 4 years ago #

    Yay! Thank you so much, that has done the trick :)

  4. goldenimage
    Member
    Posted 4 years ago #

    Copy uninstall.php from where you have WP Super Cache installed to where your site is installed. The file wp-load.php is in this directory. Open your browser and load uninstall.php directly.

    So, I copied uninstall.php from the Wp Super Cache plugin folder and uploaded it to the main domain name folder.

    I opened mywebsite.com/install.php and received, You are not allowed to call this page directly.

    Please tell me what I am doing incorrectly. This is VERY FRUSTRATING.

    Thank you.

  5. Donncha O Caoimh
    Member
    Plugin Author

    Posted 4 years ago #

    You're running an old version of WP Super Cache. Follow the manual instructions on that page above to uninstall the plugin.

  6. goldenimage
    Member
    Posted 4 years ago #

    Version 0.9.9.7 ?

    I will try to follow the instructions to uninstall manually, but I don't like modifying code.

  7. Donncha O Caoimh
    Member
    Plugin Author

    Posted 4 years ago #

    Weird, that uninstall.php is from the previous version. The one in 0.9.9.7 doesn't have that warning.

  8. goldenimage
    Member
    Posted 4 years ago #

    Could WP plugin Search have served me an older version? My admin says Version 0.9.9.7 .

    While yoour 'here', would you please tell me the exact lines to edit: 3.Remove the Super Cache mod_rewrite rules from your .htaccess file.

    Just delete anything that says Super Cache?

    I am very nervous I will damage my site.

    Thanks.

  9. goldenimage
    Member
    Posted 4 years ago #

    I deleted the line in wp-config.php, went back to the plugin admin, looked for the clear cache option.

    I did NOT find the clear cache option, but noticed that the plugin message that it added the line I just deleted!

  10. goldenimage
    Member
    Posted 4 years ago #

    I found the delete cache option, uploaded the edited wp-config.php again, deleted the cache and before I could deactivate the plugin, this message appeared:

    WP_CACHE constant added to wp-config.php
    If you continue to see this warning message please see point 5 of the FAQ. The WP_CACHE line must be moved up.

    The plugin keeps adding the line back to the wp-config.php!

    This is beyond frustrating.

    Please assist.

  11. Donncha O Caoimh
    Member
    Plugin Author

    Posted 4 years ago #

    Delete the cache, and turn off caching on the "Easy" settings page. Now go to the Plugins page and disable the plugin. You can now remove the WP_CACHE define from wp-config.php. Sorry you had so much trouble!

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