Title: Can’t Sync
Last modified: April 11, 2023

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# Can’t Sync

 *  Resolved [carinlockhart](https://wordpress.org/support/users/carinlockhart/)
 * (@carinlockhart)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/cant-sync/)
 * The Cleantalk connection stopped working – it shows protection is no longer working
   for all items. It is stuck in the ‘syncing with the cloud. Usually, it takes 
   a few seconds.’ I tried deleting and reloading the plugin, changing the access
   key, getting the access key automatically (which keeps going to a password reset,
   even though I am logged into the CleanTalk dashboard). Help?
    -  This topic was modified 3 years, 1 month ago by [carinlockhart](https://wordpress.org/support/users/carinlockhart/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-sync%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/cant-sync/#post-16645586)
 * Hello [@carinlockhart](https://wordpress.org/support/users/coppings/).
 * Could you try to deactivate the plugin with the “Complete deactivation” option
   enabled and then activate it again?
   Enter the Antispam by Cleantalk plugin settings.(
   WordPress Dashboard -> Settings -> Anti-spam by Cleantalk -> Advanced settings)
   Check the last settings “Complete deactivation” and save changes.Deactivate the
   plugin on the “Plugins” page in WordPress Dashboard.Then activate it.Proceed 
   to the plugin’s settings. (See item 1.)Did it help?

Viewing 1 replies (of 1 total)

The topic ‘Can’t Sync’ is closed to new replies.

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## Tags

 * [syncing](https://wordpress.org/support/topic-tag/syncing/)

 * 1 reply
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/cant-sync/#post-16645586)
 * Status: resolved