Can’t sync hubspot errors occurs

  • Resolved weecl

    (@weecl)


    2 years, 4 months ago

    Hi I have tried many times before reaching you, but now I’m stuck.
    The syncing is impossible, it show me a critical error.
    At first I had some issues about products deleted, then about deals now it’s contacts.
    Thanks for your help

    Détails de l’erreur
    ======================
    Une erreur de type E_ERROR a été causée dans la ligne 97 du fichier /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-content/plugins/hubspot-for-woocommerce/admin/templates/hubwoo-main-template.php. Message d’erreur : Uncaught DivisionByZeroError: Division by zero in /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-content/plugins/hubspot-for-woocommerce/admin/templates/hubwoo-main-template.php:97
    Stack trace:
    #0 /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-content/plugins/hubspot-for-woocommerce/admin/class-hubwoo-admin.php(165): include_once()
    #1 /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-includes/class-wp-hook.php(303): Hubwoo_Admin->hubwoo_configurations()
    #2 /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #3 /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
    #4 /srv/data/web/vhosts/pro2.weecl.com/htdocs/wp-admin/admin.php(259): do_action()
    #5 {main}
    thrown

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MakeWebBetter

    (@makewebbetter)

    2 years, 4 months ago

    Hello,

    As we checked the error we found that there is division by zero error and it is referring that there is none of the contacts and orders present on the site, but this should not be the condition that could be happening on your site.

    We will fix this error issue in the future update but if you face any other sync issue then please let us know.

    Thanks,

    Thread Starter weecl

    (@weecl)

    2 years, 4 months ago

    It works but I cant go to see what it synced, on Hubspot I have my contacts and deals but I cant manage and see what I synced exactly.
    Is there a way to fix the UI?
    https://i.ibb.co/TR1k4Jz/Capture-d-cran-2021-12-24-081132.png
    Each time I open the plugin in woocommerce menu I recieve the 5.2 wordpress log with the division by 0.
    Thanks for help and merry christmas.

    Plugin Author MakeWebBetter

    (@makewebbetter)

    2 years, 2 months ago

    Hello,

    We’re unable to see the screenshot attached, please re-attach it again.

    Also, please make sure that you’re using the latest version of the plugin and not an outdated one.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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