Can't switch to 'Pro'

  • Resolved TheNoobNet

    (@thenoobnet)


    10 years, 2 months ago

    So, I’m having a problem switching from the standard type of YARPP to the Pro type. I registered on your website and I’m at the point where I need to fill in my details into my plugin. I found the tab that would switch my basic version to the pro version, but clicking the tab produces no result. I had a look by inspecting element in chrome, and it says 404, file not found on the yarpp_switch.php file.

    I launch my ftp client to see if it’s really missing, but it isn’t. It’s right there.

    I’m not sure what to do, any help is deeply appreciated. Love this plug-in.

    http://wordpress.org/plugins/yet-another-related-posts-plugin/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author YARPP

    (@jeffparker)

    10 years, 2 months ago

    So when you click the “YARPP Pro” tab in WordPress, do you see a white screen? What theme are you using? Apache or Windows?

    Thanks.

    Thread Starter TheNoobNet

    (@thenoobnet)

    10 years, 2 months ago

    Thanks for responding!

    When I click the YARPP Pro tab in wordpress, nothing happens, no switching of page, no blank page. It just sits there doing nothing. But if I open up the developer tools in Chrome, I get an error everytime I click the tab with the following info:

    Failed to load resource: the server responded with a status of 404 (Not Found)

    Manually entering-in the php file into the address bar will produce a 404 page.

    My theme is Hueman, server is apache.
    I don’t know what could be wrong, another wordpress site I am hosting on the same host also uses YARPP but I can switch ‘Pro mode’ on and off as much as I want to there. That blog is using Hueman as well.

    The file is physically there in my plugin directory, but it’s not accessible via the browser. There’s no .htaccess in that directory that could be screwing it up either.
    I’ve tried to uninstall and reinstall the plugin but it didn’t change anything.

    The plugin does work, just not the pro part, and I really wouldn’t mind linking some cool articles from the ‘rest of the web’ so to speak.

    Thread Starter TheNoobNet

    (@thenoobnet)

    10 years, 2 months ago

    Duplicate post

    Thread Starter TheNoobNet

    (@thenoobnet)

    10 years, 2 months ago

    I can’t seem to reply, I’ve tried posting a response but it’s not showing up in the thread.

    Thread Starter TheNoobNet

    (@thenoobnet)

    10 years, 2 months ago

    Sorry >.< the WordPress forums are … weird.

    Plugin Author YARPP

    (@jeffparker)

    10 years, 2 months ago

    Are you the administrator? It seems like the PHP file (which is there but not parsing as such, thus the 404) may have different permissions than on the one on your other site.

    I’d look in that direction.

    Thread Starter TheNoobNet

    (@thenoobnet)

    10 years, 1 month ago

    Okay, new info, I’m not sure what was wrong, but my wordpress install on my blog is more than 3 years old, so I did what anyone would do, after pulling my hair out with this bug for several weeks and reinstalled wordpress from scratch. And now I can switch to the YARPP Pro feature.

    Basically, I had to use “All-in-One WP Migration” that migrated all my media, my SQL, themes, posts, everything.
    I uninstalled my blog from cPanel (I’m on GoDaddy Deluxe hosting) removing everything.
    Reinstalled wordpress via cPanel
    installed YARPP, and I could successfully switch to Pro on a fresh install.
    I installed the migrate plugin, migrated all the old content back onto the blog which took a while but after I was done it looked like nothing happened (which is as many of you know a great feel when you’re doing this type of maintenance :D)

    This was the only way I could get it to work, simply clicking the reinstall button inside wordpress’ update utility did nothing. Trying to put a new jquery in did nothing either. There were no errors with my htaccess or file structure. I’m happy I got it working now.

    Thanks for the great plugin jeffparker.

    Plugin Author YARPP

    (@jeffparker)

    10 years, 1 month ago

    Thanks. Glad you got it working!

Viewing 8 replies - 1 through 8 (of 8 total)
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