• Resolved JobeC

    (@calverdigital)


    When using plugin CSS the submit button doesn’t work. If not using plugin CSS submit works but all error messages show. Happy with plugin CSS otherwise. Any suggestions?
    WP 5.9.3
    PHP 8.0.17
    Plugin 1.4.7

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jonathan Goldford

    (@jg-visual)

    I’m happy to help @calverdigital. Usually in these situations the issue is caused by a conflict between your theme and our volunteer management plugin. That’s not always the case, but it’s the most likely culprit.

    Would it be possible for you to turn the plugin’s CSS back on so we can take a look? Based on what I’m seeing at the link you shared it looks like it’s currently turned off.

    Once we can see the issue ourselves hopefully then we can recommend the best next steps.

    Thread Starter JobeC

    (@calverdigital)

    The code was on. It’s now off.
    Happy to arrange access if that would help.
    Thanks

    Plugin Author Jonathan Goldford

    (@jg-visual)

    Thanks for the quick response @calverdigital. All the error messages were showing so I assumed the CSS was turned off. Do you have any caching enabled on the site that may have been displaying an older version of that page?

    If possible, it would be great to see the form with the CSS turned on. That way we can try to figure out why the submit button isn’t working for you.

    Thread Starter JobeC

    (@calverdigital)

    Apologies. Caching now off code on.

    Plugin Author Jonathan Goldford

    (@jg-visual)

    Thanks for turning the CSS back on and adjusting the caching so we could see the issue. It looks like the footer is actually sitting on top of the “Sign Up” button, which is causing the issue where you can’t click it. Luckily, this should be a fairly easy fix.

    We need to add some CSS code to your website. If you’re not familiar with CSS, the easiest approach to adding the code is by using “Method 1: Adding Custom CSS Using Theme Customizer” within the article at https://www.wpbeginner.com/plugins/how-to-easily-add-custom-css-to-your-wordpress-site/. Here’s the CSS code you need to add:

    body.single-volunteer_opp footer#colophon {
      clear: both;
    }

    Once that code starts working on your site, you should be able to use the plugin’s CSS and click the “Sign Up” button.

    Good luck and let me know how it goes.

    Thread Starter JobeC

    (@calverdigital)

    Perfect! That’s sorted it.
    Thank you so much for your help.

    Plugin Author Jonathan Goldford

    (@jg-visual)

    That’s great to hear and I’m glad it’s fixed.

    If you have a second, we’d love an honest review at https://wordpress.org/support/plugin/wired-impact-volunteer-management/reviews/#new-post. Definitely no pressure at all, but every review helps.

    Thanks and take care!

Viewing 7 replies - 1 through 7 (of 7 total)

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