Title: Can&#8217;t submit support ticket
Last modified: February 10, 2021

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# Can’t submit support ticket

 *  Resolved [StickyPixels](https://wordpress.org/support/users/stickypixels/)
 * (@stickypixels)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-submit-support-ticket-3/)
 * I created an account at [https://makewebbetter.freshdesk.com/support/home](https://makewebbetter.freshdesk.com/support/home)
   in order to submit a support ticket, but I get the error:
    “We are sorry. You
   have been restricted from accessing this helpdesk page.”
 * Why?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-submit-support-ticket-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * (@makewebbetter)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/cant-submit-support-ticket-3/#post-14033922)
 * Hello, [@stickypixels](https://wordpress.org/support/users/stickypixels/)
 * Sorry for the inconvenience you are having. For now, you can generate support
   ticket from [here](https://makewebbetter.com/submit-query/).
 * Regards,
    -  This reply was modified 5 years, 4 months ago by [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/).

Viewing 1 replies (of 1 total)

The topic ‘Can’t submit support ticket’ is closed to new replies.

 * ![](https://ps.w.org/woo-gift-cards-lite/assets/icon-128x128.gif?rev=2903101)
 * [Ultimate Gift Cards for WooCommerce](https://wordpress.org/plugins/woo-gift-cards-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-gift-cards-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-gift-cards-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-gift-cards-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-gift-cards-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-gift-cards-lite/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/cant-submit-support-ticket-3/#post-14033922)
 * Status: resolved