Support » Plugin: YITH WooCommerce Request A Quote » Can’t submit quote request

  • Whenever I hit “Send Your Request” the page refreshes and nothing happens. No email is sent; I’m not even getting an error message. My email address is definitely set as the admin, so I’m not sure what the issue could be. Any help or advice would be greatly appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    try to see if there are errors.
    Find the file wp-config.php It is usually located in the main WordPress folder. You can find it using a FTP client, or your Web Hosting Admin Panel.

    Open the file and find this code:

    define('WP_DEBUG', false);

    Replace it with

    define('WP_DEBUG', true);
    Then, save the file.

    Do a test and let me know if you see some error.

    Okay, I enabled the debug messages and this is the message I got back:

    Warning: Transactional email triggered fatal error for callback send_raq_mail_notification in /home/stsurg70/public_html/wp-content/plugins/woocommerce/includes/class-wc-emails.php on line 153

    This is the section of code it references to:

    public static function send_transactional_email( $args = array() ) {
    	try {
    		$args = func_get_args();
    		self::instance(); // Init self so emails exist.
    		do_action_ref_array( current_filter() . '_notification', $args );
    	} catch ( Exception $e ) {
    		if ( defined( 'WP_DEBUG' ) && WP_DEBUG ) {
    			trigger_error( 'Transactional email triggered fatal error for callback ' . current_filter(), E_USER_WARNING );
    		}
    	}
    }
    • This reply was modified 2 years, 10 months ago by glindsley.
    • This reply was modified 2 years, 10 months ago by glindsley.
Viewing 2 replies - 1 through 2 (of 2 total)
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