Support » Plugin: Contact Form 7 » Can’t submit, Google reCaptcha error codes “timeout-or-duplicate”

  • Resolved psytanium

    (@psytanium)


    Hello,

    Recently I’m facing this Orange, Submission was referred to as spam.

    I installed Flamingo to inspect the reason. Found out it’s Google reCaptcha failing to submit form, with this output error:

    error-codes”: [ “timeout-or-duplicate” ]

    When I click submit, the spin icon keep spinning, I have to change some text then click it again to get the Orange error.

    I don’t know what’s to look for. All plugins and WordPress is updated.

    Thanks in advance.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter psytanium

    (@psytanium)

    Thread Starter psytanium

    (@psytanium)

    I noticed something in Flamingo Spam list, the subjects and From are the same for all inbound messages:

    [your-subject] [your-name] <[your-email]>

    But those tags do not exist in any form. instead I have for e.g.

    [contact-sujet] [contact-nom] <[mon-mail]>

    All tags named using french language.

    Screenshot: https://imgur.com/gSF3Zzv

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    On which page on the site do you have the form having the issue?

    Thread Starter psytanium

    (@psytanium)

    All 3 forms have the same problem. For e.g. https://ndn.edu.lb/contactez-nous/

    Thread Starter psytanium

    (@psytanium)

    Hi,

    Today I disabled all plugins, only Contactform7 and Flamingo was enabled. Still same issue.

    I tried to delete re-captcha account from my Google console, and recreate it, with new keys, still not working, with and without re-captcha activation.

    Thread Starter psytanium

    (@psytanium)

    Also I replaced all plugins and theme files as an upgrade procedure, manually.

    • This reply was modified 3 years ago by psytanium.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    error-codes”: [ “timeout-or-duplicate” ]

    How often do you see this error? Every time?

    Thread Starter psytanium

    (@psytanium)

    Yes, all I submit is amrked as Spam:

    Spam log: reCAPTCHA score (0.00) is lower than the threshold (0.50).
    response { “success”: false, “error-codes”: [ “timeout-or-duplicate” ] }

    But I found few message in the inbound with this mesg:
    Submission result: spam
    Spam log: reCAPTCHA response token is empty.

    Those are real spasm, containing spam URLs

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter psytanium

    (@psytanium)

    I tried to activate 202q theme while all plugins still active, the mail is sent successfully. Apparently tje problem is frkm the theme. Do you have some hints that could help me identify why my theme suddenly became not compatible with cf7? Thanks

    Thread Starter psytanium

    (@psytanium)

    This was a theme update issue, now solved. But big thanks for the support 🙂

Viewing 12 replies - 1 through 12 (of 12 total)
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